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1. Although there is no overtime pay available for store sales, supervisors can offset overtime with compensatory hours, so it doesn't really count as overtime?
2. During the pandemic, working hours were reduced but our pay was not deducted. Many counter staff had their pay deducted, and even the famous K-brand fisherman's hat next door required employees to make up the hours across months....
3. The commission is fair—not high or low. New employees get 2% on group sales. I wonder if anyone has negotiated a higher rate?
I currently get only 0.5% at a local streetwear brand... There is an allowance for store managers, but our store does not have a store manager, so no one receives it.
I have received performance bonuses for meeting targets a few times, but they are not paid every month. I have only reached the third threshold once...
4. Most issues reported to the company are addressed effectively and resolved quickly.
Previously, we reported that counter events were hurting sales, and the company updated them after a week.
We reported that the counter was too dark, and track lights arrived within a week.
We reported that the company's discount rate was too high for customers nearby, and the following week we received a display cart with buy-one-get-one-free items.
We reported that the gift for purchases over 3,000 was too poor to encourage customers to reach the threshold, and the company replaced the promotion two weeks later.
1. Supervisors have very high expectations and require proactive selling... If you introduce too few products and let customers browse on their own, you will be scolded. If you are caught three times, you will receive a warning notice.
2. Everything has to be reported in group chats.... Large groups, small groups...
3. The iPad is terrible, and the charging cable has been broken for a long time.
4. The company places heavy emphasis on sales performance. Some colleagues are difficult to communicate with and have violated the rules many times without being disciplined, simply because they are very good at generating sales...