Sources and scope
This page collects workplace experiences, questions and discussions submitted by users. Dates shown are submission dates, not periods of employment. Individual reports do not describe the entire company.
Read the community guidelinesThe company is located in a magnificent, prestigious building.
(Posting comments using someone else’s account and phone)
1. The people there are rather arrogant.
After all, they all got in through extremely challenging interviews. Many of them look as though they think they are the chosen ones, looking down their noses at the applicants waiting outside.
2. HR mentioned in the email that applicants must not be late and said that * o’clock was the time the test would begin, but when * o’clock arrived, HR still had not come out to let the applicants in for their interviews.
I can understand that HR is busy, but they came out to receive the interviewees only after the scheduled time and looked displeased, as if the interviewees owed them something. It was very puzzling.
3. If the company looks down on newcomers with unimpressive academic backgrounds, it is understandable that newcomers in the second-round interview may have difficulty providing complete answers to the interview questions. In that case, there is no need to let so many people proceed to the second round. Screening more strictly would be fine and would save HR from becoming so overwhelmed and jaded by the large number of interviewees.
4. The manager conducting the second-round interview worked very hard to maintain composure and seemed unwilling to show excessive discrimination toward this rookie sitting in front of them—someone who clearly would not make it to the third round. I am truly extremely grateful.
5. It is recommended that you be more selective when screening candidates. Don’t invite so many people you look down on to interview, only to make the interviewees come in and endure your arrogant expressions.
Work environment: The building looks very nice. Since they have just moved in, the facilities still feel a bit sparse.
The interviewer seemed easy to get along with.
Interview questions
Q: Self-introduction, content of the previous job, experience, reasons, personal strengths and weaknesses, and whether I had the skills required for the job (certifications).
A: Answered honestly.
Interview process
I saw the job posting on 104. The work location and interview location were different, and only later did I find out that I would be working at the interview location in the future.
The salary was also the default listed on 104. There was no way the starting salary would be the NT$40,000-plus shown initially. After the interview, I checked 104 again, and it had finally been updated.
The number of openings listed on 104—only one person—was also inaccurate. I suggest that everyone give it a try and apply.
Conversation at the time: The HR staff member was in a meeting; it seemed that the customer service representative would conduct the interview, and the customer service department supervisor would speak with me afterward.
Job benefits and conditions: Monthly salary of NT$30,000 or more, determined based on experience.
Total time spent: 30 minutes to 1 hour.
Interview suggestions
I had the same feeling as the other interviewee: it felt like the information on 104 had deceived us, LOL. However, the starting salary was also quite reasonable.
Since this service operates 24 hours a day, the job will require night shifts, rotating shifts, and working six or seven days a week. Overall, it was neither good nor bad. I just feel that this type of interview could be completed more quickly; it might be more convenient to ask whether it could be changed to a video interview.
I suggest everyone dress slightly formally: men—white shirt and long trousers; women—bright-colored, slightly formal clothing. Otherwise, you’ll be shocked by the people on the first floor, LOL, because they were all very formal and well-presented.
There is also a second round. If a second interview is required, you have to wait seven days for notification.
The HR team was very professional, and the interview process was arranged very smoothly.
They sent a standardized Excel file to fill in information such as my previous salary, but I did not complete it, and HR accepted that.
That day, I interviewed with a PM and a CIO in a conference room. The interview lasted one hour, and throughout the process they showed considerable respect and responsiveness. We even exchanged business cards at the end.
I ultimately received a thank-you letter. Overall, Hotai's attitude was excellent.
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