Legacy reviews: 6
This page collects workplace experiences, questions and discussions submitted by users. Dates shown are submission dates, not periods of employment. Individual reports do not describe the entire company.
Read the community guidelinesIn practice, it goes through several layers of outsourcing, so information security will be terrible.
The English name is Lynn, the surname is Lin, and the given name contains the character ✦瀅: Exactly. Officially, it’s this place, but in practice, it goes through several layers of outsourcing.
The on-site staff definitely won’t tell you anything that could work against you.
Robin: What about the job duties?
Lynn: Someone on-site will naturally teach you. Just sign first; you don’t need to read the contract that closely.
Lynn: “Robin, just sign this clause! Do you want some European cuisine?”
Robin: What if something goes wrong?
Lynn: We’ll all shoulder it together. Want to go upstairs to watch the fireworks?
Lynn: “Robin, this is really good for you!”
Lynn: “Robin, just hurry up and sign this clause!”
Lynn: “The work is very straightforward—just do as you’re told. Although the on-site assignment has multiple layers of outsourcing,
I won’t tell you the important points, and I don’t want to deal with whatever happens elsewhere either. Let’s all cooperate, okay?”
某徐, followed by ✦ and 龍: Welcome aboard. From now on, the newest person will handle any problems first.
李✠源 (James): Customer complaints? Send over an AI-generated report first, then we’ll talk.
Jack: Fault analysis? Just compile a pile of AI-generated content for the customer, and make the evaluation look nice and polished.
Stanley・李, whom everyone calls ✦毓: Have administration go out and take the heat first; if that really doesn’t work, find a newcomer to take the blame.
Robin: How is this completely different from the JD?
Engineer A: If we use a flashback and go back to when we first applied for this position, a lot of things were simply not described that way during the interview.
From the product commercialization process, Sales Kit, part-number applications, packaging, gift boxes, and website listings, to channel marketing and product marketing, more than two-thirds of it was never mentioned. It’s practically a Trojan horse.
Robin: Who’s that person walking around while looking at their phone the whole time?
李: All they do is walk around looking at their phone all day. What do you want?
Robin: Where are we going for lunch?
李: Sushiro. Anyway, if something goes wrong, you’ll take the blame.
徐: We still have a meeting this afternoon. The manager keeps adding whatever comes to mind.
Robin: How is the schedule arranged?
Jack: There hasn’t been a single time when the development schedule wasn’t compressed. Every day brings meteorite-style requests, and after delivery, they sit for several months before going live.
Manager: You have no code of honor!
Robin: They actually told me I have no code of honor. What kind of “code of honor” are we even talking about?
Manager: You have to pick up this mess!
李: After a while, you’ll realize that everything is held to multiple standards: they put on an act with other departments,
flatter and fawn over senior executives, and subject their own subordinates to relentless bullying and humiliation.
徐: Professionalism means being strict with others and lenient with oneself.
Jack: In the end, they still rely on a group of irremovable, deeply servile lackeys to hold everything up, while believing themselves to be far-sighted and once-in-a-generation military geniuses.
The boss has the bearing of an elder and is also a wise actuary.
As soon as HR heard that I felt I would not continue pursuing the position for the time being, she immediately changed her attitude and fell apart. I was amazed by her ability to perform Sichuan opera's face-changing act!
101
Interviewing for a customer service position
The interview questions were overly detailed and, in fact, quite meaningless. Given several years of relevant experience, being able to answer all the questions perfectly would actually make someone more of a “salesperson” than a customer service representative.
The interviewing manager personally seemed to have poor emotional control and possibly symptoms of bipolar disorder. The manager may be under a great deal of work pressure and have many tedious tasks. Based on my past experience, I am relatively good at reading people’s expressions and reactions.
During the interview, I was also asked what types of insurance cases my previous company handled. Questions involving this kind of commercial confidentiality made me uncomfortable. Naturally, I could not disclose anything due to confidentiality principles. When I did not give an ideal answer to the final question, the interviewing manager suddenly became furious, stood up, and said, “I understand!” The manager could not even be bothered to say the usual “we’ll notify you” courtesy, which shows that the interviewer fundamentally had no respect for the candidate. Personally, I felt that the manager was putting on an air of superiority. You should understand that you are an insurance company and everyone is a potential customer. As a result of this interview, I will never purchase this company’s products.
The company has a strong reputation
The office environment is good
HR’s questioning techniques need improvement
Many of the questions actually revealed a lack of up-to-date industry knowledge
They seemed unable to understand the English terminology commonly used by multinational companies
It’s fine to stay in your comfort zone for a long time, but please make sure to enrich yourself
The company is in Taipei 101, so you get a great view while working and see the city lights after work.
It looks like a foreign company on the outside, but its management style is essentially Taiwanese. If you don't have experience in the insurance industry, the starting salary is very low... HR will use “you don't have relevant industry or work experience” as a reason to cut your salary, so don't be fooled by the words “French company”... Moreover, this company takes “the customer is king” to an extreme. Whenever a customer files a complaint, they immediately handle the follow-up as a “special project” or “special case,” and the relevant departments are the ones who end up exhausted. Oh, right—overtime is the norm at this company....