空中美語文教事業股份有限公司

They really love talking nonsense—what a bunch of oddballs?

Not a single thing complies with the Labor Standards Act. Don't join.

Don't be lured by empty promises, because you won't make any money anyway.

People leave faster than traffic lights change. Managers will also talk behind your back while praising you to your face! I've never seen such a terrible company.

There are no pros. The environment is quite run-down, there is no dedicated cleaning staff, and it seems employees have to take turns cleaning.

Everything sounded great during the interview. They said there would be one week of job training, but it was absolutely terrible, and there was hardly any training at all. Of the eight hours of training each day, seven hours were spent having you look at a computer on your own. On the last day, there was an assessment consisting of a written test and a recording of how you would speak when working as a salesperson. The written test covered very boring material, and the most important thing is that the training did not explain things clearly. In the end, I received a notice saying that I had failed to meet the standard on the written assessment. It was simply a waste of one week of my life staying at this company. The training required signing a contract and paid only 4,400 for the week, which was extremely low. According to Google, the base salary for course consultant sales staff used to be 26,000, but was later reduced to 22,000. Employees left one after another for other companies, and the supervisor was even sued in both civil and criminal court. Absolutely terrible. I did not originally want to work for this kind of company, but I thought the job content seemed interesting, so I decided to come for an interview. I never expected the training to be this bad. Fortunately, I did not go. If I had become a regular employee, I might have had even more complaints!

I’m from the editorial department:

1. Welcomes recent graduates:

Partly because the turnover rate is very high, but it can be a good stepping stone for recent graduates interested in this industry. Most senior colleagues are quite friendly toward new employees.

2. Salaries are paid on time.

3. You can leave work on time:

If you are not in a management position, the workload is not too heavy, and you can leave work on time almost every day. Of course, there may still be overtime during the peak publishing season.

I’m from the editorial department:

1. Few promotion opportunities, limited chances for salary increases, overtime pay is difficult to claim, holiday bonuses are minimal, and the year-end bonus is less than a quarter of a month’s salary.

2. Since the company is solely owned by the boss, only employees the boss likes are promoted (mostly women or people with overseas study experience). If you become a target of the boss’s confidants, you are doomed.

3. The company has a hundred reasons to fine employees, while those with special relationships with upper management are exempt:

The IT department monitors internet usage. Once, the IT department proposed fining employees for “internet abuse.” Almost every department was fined, yet certain employees in one department were exempt because they had good personal relationships with the IT department, despite watching YouTube, browsing online stores, and scrolling through Facebook every day.

4. Managers are frequently parachuted in, and even those without expertise in the industry hold important decision-making authority.

5. Many senior employees lack professionalism and have poor attitudes toward their supervisors:

I have encountered senior graphic designers who only knew the basic functions of Adobe Illustrator and InDesign, to the point that exporting an entire book took them all afternoon. I have also encountered senior editors who left children’s books and exam papers riddled with errors during proofreading. Because they collectively bully their supervisors, the supervisors turn a blind eye to their behavior.

6. Many senior employees find all kinds of ways to shirk, offloading their work onto others. They find excuses to work overtime even when performing simple tasks, so the boss thinks they are very hardworking. Their reported overtime starts at 30 hours, but in reality they are spending that time drinking tea and chatting in the office.

7. Teams that genuinely work hard and improve themselves cannot speak up for themselves without support from their supervisors; their efforts will not be recognized.

It is a company where the boss does not care about frontline employees, a small number of senior employees hold great power, and long-serving employees coast toward retirement.

Online learning is performance-oriented; as long as your performance is good, you generally won’t be hassled, and you don’t have to look for clients in the sun and rain.

Because someone operates the lead distribution system, most good leads are not distributed evenly. The person assigning leads distributes them according to “personal preferences.” Even if an order is assigned to you, it is common for a supervisor to secretly take it away. There is no overtime pay, and they create all kinds of excuses to deduct from your base salary. If you have questions about the system or products, it is definitely treated as your personal problem rather than the company’s. The performance targets are difficult enough, but if customers request refunds, that is also counted against you. Many people quit because the longer they work there, the more customer refunds they accumulate, and they cannot even earn enough to live on each month. Unlike other companies, where pending performance deductions are not immediately demanded back from you, the company’s departments are not united and constantly undermine one another. The training is terrible; it essentially just sells the salesperson’s personal charisma.