遠寬電信股份有限公司

Xindian Headquarters, Customer Service and Repair Department — learned how to survive in a workplace environment full of deception and intrigue

They look for someone behind your back and then fire you without warning. The work processes and training system are inadequate, with no SOPs; conflicting directives lead to wasted effort, and there is no way to handle unreasonable customers. There is almost no repair capability. Once high-priced products are out of warranty, they cannot be repaired, making it easy to be blasted by customers. Most people there are entrenched senior employees whom you cannot afford to offend. The team leader monitors your every move. Colleagues seem harmonious on the surface, but there are hidden dangers underneath, so you cannot let your guard down. A certain PM is exceptionally skilled at passing the buck, so asking is tantamount to asking in vain. Even turning on the air conditioning draws complaints from everyone; the temperature swings hot and cold. The work environment is cramped, making entry and exit inconvenient and seriously affecting office work. The location is remote, with little to eat nearby. For several days each month, employees take turns serving as janitors and cleaners. Upon joining, you are also required to submit the identification documents of two (relatives or friends) guarantors.

Retail staff—

The atmosphere among colleagues is harmonious.

Work is relatively unrestricted (except at department stores).

The company's back-office support is very poor.

The repair department often makes mistakes, making it difficult for frontline staff to handle customers' problems.

The boss loves making grand promises, often failing to deliver on what was said, and also likes drinking.

Store resources are limited; the company cannot provide much, so you have to rely on your own efforts.

The working hours are ridiculously long—basically starting at 220 hours, with the longest reaching 230.

The salary looks quite good at first glance, but basically your base salary is under 24,000. The rest comes from things like meal allowances, perfect-attendance bonuses, and position allowances, bringing it to around 30,000. After labor and health insurance deductions, you are left with only around 28,000.

The sales bonuses are pathetically low. For sales above 200,000, you only get 1%; at 300,000, 2%. Do you think 400,000 gets you 3%? No! It is still 2%.

The company's sales department is truly awful. Most of the people in charge are long-time employees, and they do nothing to control distributors' price-cutting.

So if you are just looking for a temporary stopgap job, choose this place.

A bunch of ridiculous things happen every so often, and the miscellaneous tasks never end.

The company is so inexplicably absurd that you will start questioning your life.