This page collects workplace experiences, questions and discussions submitted by users. Dates shown are submission dates, not periods of employment. Individual reports do not describe the entire company.
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High salary
I originally thought the previous employees’ reviews reflected experiences from the past, but after several years, I was surprised to find that the situation remains unchanged. Many people assume that only Taiwanese managers can cause problems, but the American boss turned out to be even more outrageous—this is one of the few American companies I have worked for where I was genuinely surprised.
The company has extremely little trust in its employees. From installing surveillance cameras in the office to comprehensively monitoring messaging software and email systems, it is difficult to believe that this culture comes from an American company. The turnover rate is abnormally high—not only in the Taiwan office but also in overseas branches. The reasons largely stem from the management’s lack of professionalism, which leads to frequent interference with project plans and copywriting direction. When clients ultimately raise questions, responsibility is then shifted onto frontline employees.
I originally thought that my many years of professional experience had exposed me to all kinds of challenges, but this experience still gave me a new understanding of the diversity of “corporate culture.” A word of advice for anyone considering joining in the future: the working-hours system and basic benefits such as compensatory leave and overtime pay are unclear here. Even when you work with U.S. clients in meetings late at night, you are still expected to show up at the office on time. On the surface, the company claims to offer flexible working hours, but in practice, you are monitored everywhere. If you are sensitive to workplace culture or place importance on fair treatment, I recommend considering this carefully.
Flexible working hours
Absolutely terrible. I strongly advise everyone not to come to this company.
The female manager in Taipei can be said to understand very little and is often unclear about the situation. She also talks at cross-purposes with others and has extremely odd logic. (The colleagues who resigned one after another previously all left because of this manager.) Even if you want to handle everything yourself, her involvement makes execution extremely difficult. It is mentally exhausting.
On top of that, the company has no SOPs at all, so problems occur frequently.
If you have little experience and want to accumulate work experience, I strongly recommend that you absolutely do not come here.
You will learn absolutely nothing.
People who are highly experienced and do not need to discuss anything with their manager might consider coming.
Zero benefits: no year-end bonus and no other bonuses. Unless you ask during the interview, they will not specifically tell you that there is no year-end bonus.
Some time ago, I briefly worked at this company. I applied for a backend engineer position.
The monthly salary was pretty good, but they did not offer bonuses for the three traditional holidays or a year-end bonus, so on an annual basis it was actually just average.
The only real advantage I can mention is that you can learn a little English. That's it.
I consider myself an experienced backend engineer. I have handled websites for game companies serving 180,000 users simultaneously, and I also have experience organizing and planning the overall server and database architecture for a publicly listed company.
I originally applied because I thought I would be able to make use of my abilities, but once I joined, I ended up dragging and assembling WordPress pages!
As a backend engineer, to be honest, I am not very capable on the frontend side; visual and interface-related work is extremely difficult for me...
I suggested to the boss that we not use WordPress and that I write the program myself, as well as hire a professional frontend engineer. With just two people, I could build whatever I wanted... But the boss believed WordPress was “faster.” Honestly, whether in terms of development or the amount of traffic the site could handle later on, my own development would definitely be 100% better than assembling it with WordPress.
Overall, the experience was pretty terrible; they were not sure what kind of person they needed.
They said they wanted a frontend engineer who could turn designs into code, but insisted on hiring a “graphic” designer instead....
They would provide you with just a single image for the webpage, thinking that a backend engineer could turn that image into a webpage... It was really quite ridiculous.
Flexible work
Everyone works as a team
The salary is quite good
There aren't many other benefits
Customer service standards are relatively high
1. Flexible working hours without having to clock in or out
2. Colleagues are easy to get along with, and there is no backstabbing
3. You can practice your English at work and learn English for free
4. You grow quickly and feel a sense of accomplishment
5. You can communicate and express your opinions; in contrast, this is completely impossible at other companies
1. The company office is relatively small, so sometimes people nearby can hear what you are saying
2. You really need to have a certain level of English proficiency so that you won’t feel discouraged
1. Colleagues get along well. Most colleagues eat lunch together, and they also arrange private activities (board games, singing, dining).
2. There is no need to clock in or out. If you arrive late for any reason, you only need to make up the required working hours and complete your work.
3. You often receive emails or instant messages in English and must reply in English, which positively helps improve English reading and writing skills.
1. There is no year-end bonus or any other form of bonus.
2. The project management system is not properly implemented, and verbal, ad hoc assignments that disrupt ongoing work are still common.
3. There is no mechanism for filtering and managing customer requirements, so executors must make their own judgments and raise issues to their superiors.
Can't think of any
***Withdrew the OFFER after giving it***
1. They gave me an OFFER the day after the interview and even ignored the Onboard Date stated on my CV, hoping that I could start by the end of that month.
2. After I replied that I needed a few days to consider it, when I later responded that I wanted to accept the OFFER, they said they had already found someone else.
3. Personally, I feel that if a company is willing to give an OFFER, it should not cancel it arbitrarily. Even if the OFFER meets the expected salary, I would still feel that the company treated this matter as a joke.
There will be an English interview, making you think it is a well-established multinational company.
In reality, it has a highly personality-driven Taiwanese management style.
Those in higher positions only care about project progress.
The last full-time engineer just resigned.
Brave souls are welcome to take on the challenge.