This page collects workplace experiences, questions and discussions submitted by users. Dates shown are submission dates, not periods of employment. Individual reports do not describe the entire company.
Read the community guidelinesThe company's benefits are all good, and there is also a labor union.
Infighting is severe in some departments. Although it appears to be a foreign company, some aspects of its internal culture remain localized. Most of what was inherited from Hsinchu International Bank still exists, so politicization and factionalism remain evident.
Audits are excessively stringent. There has been no improvement in some unreasonable and inhumane audit standards, and this still needs to be reconsidered.
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1. Extremely exploitative of back-office workers. The first year is a low-paid contract position, and you can only become a regular employee in the second year.
2. Courses are held during lunch breaks. The email says supervisors cannot force employees to attend, but when no one attended, headquarters pressured supervisors to “promote” them.
3. They say there is overtime pay, but then the supervisors and long-time employees all say they never reported overtime. Would anyone else dare to report it?
4. It is a situation where older employees do not leave and new employees do not stay. The long-time colleagues are not exactly backstabbing, but their thinking is rigid and decayed.
5. The office is managed like a production line. Work must be timed, and every task has a different time limit.
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During the interview, one of the managers was constantly using their phone, which felt very disrespectful. They asked at least five times why I wanted to leave my previous company and kept saying they weren’t convinced. Could you just tell me the answer you want to hear? The entire interview felt like a farce; I just wanted to get out of there as quickly as possible.
Judging only by the base salary, it seems fairly good. The benefits described during the interview and by HR in training were almost perfect. They do not place much emphasis on educational background or experience. The company is registered as having strong foreign capital. Annual leave complies with the Labor Standards Act. The headquarters where training is held in Taipei and the flagship store have fairly decent interiors, although they are somewhat dated. The company places great importance on complying with banking regulations. There is a wide variety of job openings with many different requirements...
This company looks like a foreign company, but it is not. For the same position, it is recommended that you compare the substantial salary differences with other foreign companies. Former management factions dominate their respective spheres. The union has a close relationship with upper management. Believe me, joining will not get you any help. Internal conflict appears calm, but in reality, each department operates independently, attacking and opposing one another.
Back-office work is extremely burdensome, and overtime is frequent; you cannot leave work until everything is finished. Overtime pay? Previously, a colleague kept evidence and filed a complaint with the labor bureau, and had a chance of receiving it. Because staffing was streamlined and manpower is insufficient, your supervisor may be a newcomer to the unit and may frequently write improvement plans. Year-end bonuses depend on performance evaluations.
Positions in the business units require extensive connections. It is difficult to survive without acquiring enough clients through business development. After completing business with clients, you may receive a little data; once enough data has accumulated, it is converted into money. However, if you fail to meet your targets each quarter, the company will claw back part of what it paid you. The business units do not have year-end bonuses. There are intensive, exhausting demands to meet performance targets. Supervisors can only provide operating procedures that comply with company regulations; everything else depends on you. Your supervisor may require documentation for sick leave, and will look at your performance when approving annual leave. There are monthly, quarterly, semiannual, and annual evaluations. If you fail to meet your targets, you will be let go.
The turnover rate among new employees is high. There are relatively few experienced employees, but there may be opportunities for career changes. You can look up the company in the news and prepare yourself mentally. Ask yourself whether you have strong abilities, excellent stress tolerance and EQ, and extensive connections. If so, you can certainly join and learn what society is like.
The salary and benefits are average. What is encouraging/reassuring is that the union is quite strong.
The company is highly political internally, so you have to be very indirect when getting things done.