This page collects workplace experiences, questions and discussions submitted by users. Dates shown are submission dates, not periods of employment. Individual reports do not describe the entire company.
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They cut shifts without warning. They do not plan staffing needs in advance; after hiring too many people, they pick a few and cut their shifts. Earlier, they kept asking whether we could take more shifts and work full shifts, but in the end they still cut our shifts. Several people were let go after working only two or three days.
There is a part-time auntie there who treats herself like a full-time employee. I heard she may be somewhat senior, so she often orders other people around and makes them carry things here and there for her. She never carries anything herself and does not even help out. Several times, she even expected the other male part-time workers whom she had been ordering around to take the initiative and help her. I honestly feel that men would have a really miserable time working here (because every bag of rice weighs at least 20–30 kilograms). (As an aside: Although some of the other female part-time workers help carry things too, there are also some who do not help. For example, when another male worker is carrying something nearby, they just stand there and heckle him, saying, “Ohhh! He can actually lift that~”)
Besides bossing(ㄕˇ) people around(ㄏㄨㄢˋ), the senior part-time worker also often bad-mouths other people. She keeps saying that she and some other person cannot stand each other, and I do not know what she is so hung up on. Before work, she even complains, “I really hope she is working at the other store today. It would be best if she didn’t come here, otherwise I really can’t stand her~” Honestly, it was only a few days of work—what is the point of bad-mouthing people like that? Also, if you come to work here, you had better pray that you are handy, or you will be criticized too. This senior part-time worker will even laugh at you and say, “You should just go back to doing XXX~” (I previously heard her say that some part-time worker should go back to serving in the military and pulling weeds.)
I do not know whether they will be hiring again later. If you see a job posting, please think twice.
Job position: Retail Store Service Staff
The work is diverse. In addition to retail sales and customer service at the store, corporate gift orders for the three major holidays, and basic opening and closing shift duties (cleaning and bill payments), responsibilities also include serving as an event instructor, logistics management, financial and account management, and writing copy for department stores.
Compared with service staff who only work at the store counter, this position provides opportunities to gain experience in a wider range of tasks.
The company complies with the Labor Standards Act. Labor insurance, National Health Insurance, and overtime pay (which can be claimed when working more than 30 minutes past scheduled hours and reaching a full hour) are available for application. However, menstrual leave and employee health checkups listed on the job bank are not provided. Annual leave must be scheduled according to store staffing needs; compensatory leave or double pay is provided for attendance on holidays.
On-the-job training and visits to production areas are provided. Actual arrangements may vary from year to year, so this information is for reference only.
The store operates independently outside the company, so information is not always circulated smoothly and it is not possible to immediately learn about the company’s plans or the arrangements for store event marketing. However, store staff are still responsible for carrying out the events, so they need to proactively confirm information to ensure their understanding aligns with the company’s or supervisor’s expectations.
Employee turnover within the company is high, so you need to adjust to the ways of working of different departments.
The company benefits listed on the job bank cannot all necessarily be provided. It is recommended that you proactively ask for and inquire about them. For example, the year-end bonus depends on the company’s revenue and may not necessarily be paid. Promotions at the stores are primarily based on corporate business needs, with no particularly clear or concrete plan.