Workplace reviews and discussion: 掌生穀粒糧商號股份有限公司
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This post was submitted by a user and reflects their personal experience or opinion. The publication date is not an employment or interview date.
Job position: Retail Store Service Staff
The work is diverse. In addition to retail sales and customer service at the store, corporate gift orders for the three major holidays, and basic opening and closing shift duties (cleaning and bill payments), responsibilities also include serving as an event instructor, logistics management, financial and account management, and writing copy for department stores.
Compared with service staff who only work at the store counter, this position provides opportunities to gain experience in a wider range of tasks.
The company complies with the Labor Standards Act. Labor insurance, National Health Insurance, and overtime pay (which can be claimed when working more than 30 minutes past scheduled hours and reaching a full hour) are available for application. However, menstrual leave and employee health checkups listed on the job bank are not provided. Annual leave must be scheduled according to store staffing needs; compensatory leave or double pay is provided for attendance on holidays.
On-the-job training and visits to production areas are provided. Actual arrangements may vary from year to year, so this information is for reference only.
The store operates independently outside the company, so information is not always circulated smoothly and it is not possible to immediately learn about the company’s plans or the arrangements for store event marketing. However, store staff are still responsible for carrying out the events, so they need to proactively confirm information to ensure their understanding aligns with the company’s or supervisor’s expectations.
Employee turnover within the company is high, so you need to adjust to the ways of working of different departments.
The company benefits listed on the job bank cannot all necessarily be provided. It is recommended that you proactively ask for and inquire about them. For example, the year-end bonus depends on the company’s revenue and may not necessarily be paid. Promotions at the stores are primarily based on corporate business needs, with no particularly clear or concrete plan.