This page collects workplace experiences, questions and discussions submitted by users. Dates shown are submission dates, not periods of employment. Individual reports do not describe the entire company.
Read the community guidelines1. You can sleep until you naturally wake up; work starts at 11:00, and working hours are 11:00–20:30.
2. Close to the MRT station.
3. There are hardly any smokers.
1. Seven days off per month. If there are 10 public holidays in a given month, you may still only get 8 days off, while your salary remains the same as in other months.
2. If a typhoon day falls on a scheduled day off, you have to take leave or use annual leave.
3. If you don’t use all your annual leave, you need to exchange it for cash, and you’ll find that your salary is lower on payday—just a dream, purely imagined.
4. One part of the salary structure is a bonus, and the boss can deduct it however they want.
5. The three seasonal gift payments are really small—negligible, in fact. You can treat them as a joke when talking with friends.
6. Salary does not increase with seniority; it mainly depends on performance. Due to the salary structure, you may face multiple pay cuts. Your past efforts will not be recognized, and your salary will be affected by the broader environment—purely imagined, of course.
7. During the Lunar New Year, not all public holidays are days off. The company resumes work early, and you shouldn’t expect a return-to-work bonus.
8. Working at a convenience store pays a higher starting salary than this job.
9. After many people submit their resignations, the salary they receive for their final month is lower than usual. I don’t know whether this is standard practice.
Part-time workers can choose their shifts, but their working hours may be compressed.
Very few questions were asked, and there were not many questions that needed answers. Basically, as long as you responded, that was enough. I received the job offer the next day and immediately reported to the department. After learning my position, I gradually learned the work. I also had to learn some Photoshop to create images and upload products. The equipment was terrible—almost 10 years old—and would crash from time to time. The supervisor and the boss did not treat people very well either. The supervisor also seemed to be gay and repeatedly sexually harassed male employees. When I told him to stop, he would give me a dirty look. Even after I reported it to the boss, nothing improved. Many employees lacked computer knowledge, often confusing basic matters, and would even argue loudly with customers.
Whenever there was an event, there were never enough staff. The scheduling system was very problematic: whenever workers were needed, shifts were constantly cut, so the workplace was always understaffed. The wage calculation was also very problematic. If you were one minute late that evening, you were required to make up 15 minutes. There were no pay stubs, and no one knew how much was deducted for labor and health insurance. When I asked the boss why there were no pay stubs, he would give me a dirty look and keep putting it off, acting as though he might or might not provide them.
The people there had no basic computer knowledge. This was true for both the physical stores and online shopping operations. When customers called to ask about products, the service staff would just go in circles. The supervisor would directly scold customers, and employees would also be scolded if they helped other stores. He kept asking inexplicable questions. When I tried to discuss problems with the supervisor, his emotional intelligence was extremely poor and he would easily lose his temper. When asked about company policies, he could not explain them clearly. The company did not follow the Labor Standards Act at all. When I tried to report overtime, they simply used “That’s your responsibility!” as an excuse not to pay me. Even during breaks, employees were disturbed. They had to keep following conversations in the company group chat on their phones; if they did not respond, they would receive repeated calls until they answered.
The wage system was also very strange. Because there were no pay stubs, it was completely impossible to know how much you had received. You had to go back and update your bankbook to find out. The job listing on 104 stated a salary of NT$32,000, but many deductions were made, so the maximum was only NT$28,000. When I asked the boss why I received so little, he simply brushed it off by saying, “Because business performance was poor.” When the 10th of the month fell on a holiday, payment was delayed rather than made early. If you wanted to receive it early, you first had to borrow the money from the boss and have it deducted from your salary, even though the payment could have been made early and they simply did not want to do so.
The supervisor of the online shopping department was always a strange person. He sexually harassed male employees and repeatedly shouted at customers. He also became very angry and shouted at other outsourced promotional departments, causing performance to keep declining. Whenever there was an event, there were never enough staff. He would also make inappropriate physical contact with busy colleagues, including pinching male employees’ nipples. Even when told to stop, he would not stop until someone shouted at him. He completely failed to understand the situation. When I tried to discuss problems with the supervisor, his emotional intelligence was extremely poor and he would easily lose his temper. When asked about company policies, he could not explain them clearly and just kept going in circles. When asked for a clear policy, he kept talking about how things were done elsewhere instead of addressing the problem.
There was no proper lunch break, either. We were not allowed to eat outside and had to bring food back to eat.
The Taipei City Department of Labor also fined the company many times; you can look it up.
The scheduling system was also very strange. Part-time workers could choose their days off, but additional working days would still be added. This was not explained clearly during the interview.
I sincerely recommend that anyone considering this company not join it. It will be a huge waste of your time.
None.
Ten and a half working hours per day, eight and a half hours on Sundays, with seven days off per month. Overtime is routine, as are violations of the Labor Standards Act.
The pay does not necessarily match the agreed-upon base salary; employees may be paid less than the base salary under the pretext of "insufficient performance."
The hourly wage is slightly below the minimum wage, right on the borderline of legality, and there is "absolutely no overtime pay" for working more than eight hours a day.
Throughout the year, apart from annual leave, there are no holidays at all. Even during periods of annual leave, consecutive days off are taken from the employee's own leave, seriously affecting employees' right to arrange their days off.
Even veteran employees with more than ten years of service do not receive the legally mandated annual leave. Not a single person in the entire company has annual leave, which is utterly outrageous.
Sick leave is deducted at more than half a day's pay, while the deduction for being late is far greater than the actual proportion of time missed—showing complete disregard for the Labor Standards Act.
The interviewers and work supervisors have no exchange of information whatsoever. They do not even clearly understand whether applicants are full-time employees or part-time workers, or what their working hours are. There is no organization at all.
The actual duties do not match the job description: employees are expected to handle sales, inventory preparation, image editing, customer service, account reconciliation, and various other miscellaneous tasks. None of this was mentioned during the interview.
Breaks consist of 40 minutes at noon and 40 minutes in the evening, and employees are not allowed to eat outside; they must buy food and bring it back to the company. Even after finishing their meals early, they are not allowed to lie on their desks and rest briefly. By the afternoon and into the evening, most employees are mentally exhausted and inefficient. For a job involving ten and a half hours of work, not allowing any lunch break is truly inhumane. This situation has persisted for more than ten years, with no improvement from the management department. Given that employees' freedom to use their break time is restricted, whether this can truly be called break time is highly questionable.
Employees are treated entirely like machines. I have heard that many people at the supervisory level have repeatedly raised related issues, but ultimately nothing came of them. As a long-established store that has operated in the Guanghua commercial district for many years, it is astonishing that its internal rules are so illogical.
Those with unwavering determination and a willingness to endure hardship will certainly be able to handle this job! Applicants who do not mind having their health ruined after working here for two or three years are preferred.
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10.5-hour workday every day, 10:30–21:00
Always seven days off per month, with no annual leave, no public-holiday leave, and no compensatory leave
You cannot eat lunch or dinner outside; you can only eat at the company
If there is a typhoon day off, you have to use your own leave to make up for it
Shift-based scheduling, allowing days off on weekdays
Clear division of work
The hourly wage equivalent is 126
Because of the shift-based schedule, there are no holidays on red-letter days
Very close to the MRT station
Divide the monthly salary by the hours worked and calculate it yourself—it is guaranteed to be below the minimum wage
11-hour workdays, seven days off per month, no holidays off at all throughout the year, only annual leave.
You cannot smoke, take breaks during work, or sit down.
Someone with over ten years of seniority receives only one month’s year-end bonus.
The salary amounts to only 126 per hour, and money is constantly deducted for things like being late or taking sick leave.
Extremely long working hours (10:30–21:00)
Six days off per month
Whether you get the day off during a typhoon depends on whether the boss agrees to it; if you do, you get one fewer scheduled day off that month
All kinds of items listed on the pay slip, with deductions made at the slightest pretext