This page collects workplace experiences, questions and discussions submitted by users. Dates shown are submission dates, not periods of employment. Individual reports do not describe the entire company.
Read the community guidelinesThe head office interview environment is quite good.
The scheduling logic is strange, the working hours are long,
and hours may also be docked. The company’s HR is like GPT…
The turnover rate is high,
so be mentally prepared.
You often have to work many full-day shifts / support other stores.
Basically, you need to have a retirement-minded attitude.
There is no system or training, so you learn nothing; tasks are pushed onto new employees. Office colleagues are indifferent and pass the buck. The management culture consists of managers who coast along and curry favor with those above them.
In short, you can skip this one…
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Workplace language 80
Head office internal staff have bad tempers, take their anger out on others, yell at people arbitrarily, shirk responsibility when problems arise, and like to file petty reports to set traps for others.
The pay is low, yet they claim it is high. They often require the entire staff to work a full shift.
Overtime cannot be recorded on overtime forms. They say this would violate the Labor Standards Act, so they use an additional bonus payment method instead.
There are no fixed SOPs. The work content is chaotic, with no rules or regulations at all.
The turnover rate is high; all the normal people have already resigned.
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Low pay—don't expect much. Long hours are a certainty.
Also, the store managers have very poor emotional intelligence. Basically, only those with a retirement-job mentality or those who cling to the managers stay.
Basically, try not to let anything go wrong, such as a customer complaint, because you have to handle everything yourself. The managers only care about not doing their own work.
The schedules are also very chaotic and often cannot be confirmed because there are frequently staff shortages.
There is a lot of turnover, so be mentally prepared to work many full-day shifts frequently.
Basically, they say they will pay you overtime, but it is extremely low—much lower than the standard hourly wage.
Also, if you want to take national holidays off, you cannot; they directly convert them into overtime pay, but the amount is very small.
That is because the overtime pay is calculated based on your low base salary, and you cannot refuse to earn overtime pay even if you do not want to.
Staying at this company for a long time is not recommended, as it will make you less competitive. It can work as a temporary job, side job, or something to do between career changes.
The system is poor, there is no training, and you will not learn anything. You can also get a glimpse of the mentality and environment of managers who are coasting toward retirement and clinging to those above them.
As for your future at this company—呵呵.