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First, let me clarify that I interviewed for the amusement playground, not the baseball field or go-kart track.
1. Closing shifts may require an extra half hour of checkout, but no overtime pay is provided. A major company being this poor is no wonder it can't find people.
2. I went to interview for a job, not to perform a juggling act. Asking me to demonstrate how to lead activities is reasonable, but what was the point of questioning my vocal tone? Is that a form of discrimination??
Moreover, the hourly wage is only 168, yet I’m also expected to know how to lead activities. Does that mean the company believes there is no need to train or educate employees?
3. I was asked to take off my mask during the interview, and the interviewer photographed me without first explaining the purpose. It felt very uncomfortable.
4. When I asked the interviewer about the hiring criteria, they only gave me a vague answer. Does your company hire people based on feelings?
This department was once eliminated, and in less than two years after opening, the number of involuntary departures from the department was also considerable. The company’s personnel also change frequently.
There have also been many incidents of disrespect toward professional expertise. If you genuinely love performing, you should not come here; otherwise, you will lose your passion.
People or departments are frequently laid off without any prior notice.
Here, you have to prepare yourself every day for when you might be laid off.
All the talented people have left, so it’s no wonder operations are not doing well.
They look down on you, give you very poor performance evaluations, and force you to resign. No wonder they’re always short-staffed.
1. There are more back-office staff than frontline service staff, and layoffs also start with frontline employees, resulting in severe understaffing on weekends and holidays. Overtime hours are not allowed to be reported.
2. On-site staff are treated like dogs. Previously, when the office lacked a water dispenser, they took it from the on-site staff break room first. We also had to walk a long way to get water or eat.
3. Whenever physical labor is needed (moving things, watering flowers, picking up fallen leaves, etc.), operations staff are always assigned to do it, leaving the on-site team even more understaffed.
4. Every girl in the operations department develops muscles from pushing carts and carrying things.
5. They constantly fail to hire enough staff, use part-timers as full-time employees, and still cut their hours.
6. In summer, you are exposed to direct sunlight. Supervisors only tell you to drink more water and find shade yourself, while also requiring you to stand at the entrance—that means getting sunburned.
In winter, it is freezing, and there were no jackets for quite a while.
7. Operations part-timers get a 30-minute break for shifts of up to 8 hours, and only get a 1-hour break for 9-hour shifts, while customer service staff working full 12-hour shifts get a 3-hour break.
*If you are considering applying for an operations position, think twice.
If you want your passion for performing to be extinguished
and to experience what it means to be someone whose heart has died from grief,
feel free to apply.
I don’t know how many hours have been eaten up
How much break time
Some supervisors are really incompetent
Yet their positions are extremely high
We’re always screwed over by them
Causing us little part-timers to get yelled at by customers
The supervisors are really awful
The only good thing is that the hourly wage is actually quite high
But recently our hours have been slashed like crazy
We still can’t make any money