Sources and scope
This page collects workplace experiences, questions and discussions submitted by users. Dates shown are submission dates, not periods of employment. Individual reports do not describe the entire company.
Read the community guidelines1. You can learn comprehensive retail practices
2. You have opportunities to advance from entry-level positions
3. You can develop sales and customer relationship management skills
4. You have opportunities to achieve concrete performance results
People who are suited to this job:
If you like pets, are willing to learn about products, are good at interacting with customers, and can accept sales targets and multitasking, this job can help you build practical experience.
If you want to develop a career in retail management, you can also learn about staff training, inventory management, performance analysis, and store operations through working in a store.
However, if you place great importance on fixed job duties and clear boundaries between work and personal time, or if you hope to take on more management responsibilities with a clear and corresponding increase in salary, you should carefully confirm the actual policies and arrangements during the interview.
1. Job responsibilities are not necessarily proportional to salary growth
2. Performance pressure and on-site work often exist simultaneously
3. A management position tests more than just individual ability
4. (Cross-store support and meeting arrangements)—it is recommended that you confirm these in advance
5. (Team atmosphere and the manager’s management style) (will greatly affect your work experience)
6. The working hours are long—11 hours
7. They paint an overly grand picture; whether you buy into it is for you to judge
8. The base salary is extremely low—below 26,000
I worked at this company for nearly ten years, advancing from a frontline store employee to a managerial position. I accumulated a great deal of practical experience and also had moments when I saw the results of my own efforts.
I will not deny the growth this job brought me, nor will I describe all of my past experiences as negative simply because I ultimately chose to leave.
However, working at a job for a long time, receiving a promotion, and achieving good performance results do not mean that everyone is suited to staying indefinitely. For me, when there was gradually a gap between my job responsibilities, management style, teamwork, future development, and my own expectations, I began to reconsider my career direction.
I ultimately decided to leave because I hoped to change environments and develop in a new career direction.
This article is not intended to urge everyone not to join Fish4Pets, but rather to provide practical information about the job. The company has things you can learn from, as well as realities that job seekers should understand in advance.
If you are preparing to apply, I recommend that you do not look only at the company’s brand, job title, or promotion opportunities. You should also ask clearly about the actual salary, bonus system, staffing arrangements (including hiring and the ability of managers to lead people), division of duties, (meeting arrangements), (and the manager’s management style and mindset).
Whether a job is suitable is not determined only by whether you can do it. You should also consider whether it allows you to balance your contributions, personal life, and future development.
Finally, I believe that if this company is hiring service staff, it is suitable for young people under 30, those who are passionate about the retail industry, and those who are currently unsure what kind of work suits them. I offer this as a reference for you.
Salary / days off schedule / job duties / caring for small animals
Required to meet sales targets
Veteran employees bully newcomers, make them do a bunch of miscellaneous tasks, and take the sales opportunities for themselves
11-hour workdays; the high salary comes mainly from bonuses/overtime pay
Each person must sell at least 800,000. If you like it, you can give it a try
There is a wide variety, and you can get to know many pet products.
Xinzhuang Zhongzheng Store
In a performance-based environment, competition is normal.
But I’ve never seen people compete this aggressively before.
New hires who started at the same time are taught that they must do their work and are not allowed to take sales credit.
If you are too proactive in introducing products to customers, you may be told that you are not a team player.
When customers want to buy something, the counter staff refer them all to the team leader (who has the highest sales and gets to reap the benefits).
For small purchases, they call on the new hires, as if they consider it charity.
The long-serving employees who manage to stay get more of these handouts.
New hires receive only the basic salary; regardless of whether you have experience, you are not allowed to be too proactive.
When I raised this with management, they already knew about it, and their response was just perfunctory and dismissive.
The small animals are cute
At the Xinzhuang Zhongzheng store, the manager does not allow employees to sit. The salary described during the actual interview was inconsistent with what was said afterward. There were issues with the staff. When I first applied for the pet department, I was told that the front desk would not interfere with the affairs of the floor staff. However, the cat-area employees worked the same shifts and had the same days off as the front-desk employee. They were extremely aggressive about taking sales credit, and the front-desk employee used aggressive tactics to help the so-called cat-area employee take sales credit. I was even threatened and subjected to harsh remarks!
When I reported this to the manager and store manager, they did not step in to mediate and only told me to endure it. They handled the matter passively and took no responsibility; frontline employees have virtually no rights.