Sources and scope
This page collects workplace experiences, questions and discussions submitted by users. Dates shown are submission dates, not periods of employment. Individual reports do not describe the entire company.
Read the community guidelines1. Little responsibility at the entry level
2. Gifts or bonuses for the three major festivals, quarterly bonuses, mid-year bonuses, year-end bonuses, and birthday cash gifts
3. Colleagues are all very friendly
1. Few opportunities for promotion
2. Long working hours, with six days off scheduled per month (working hours 10:30–9:00). Work continues after closing, with no overtime pay (clock in when starting work, but clocking out is based on personal responsibility). The calculated hourly wage does not even meet the minimum wage (salary calculations are based only on business hours multiplied by the statutory minimum wage).
3. The daily wage during the first month is NT$1,250, which does not correspond to the working hours; it should be at least NT$1,500. In September 2019, the statutory minimum wage was NT$150 per hour.
4. The Taipei store has no meal break or rest break (you have to find a way to squeeze in time yourself). The Wugu production line has 30 minutes each at noon and in the evening, far less than in other industries. Apart from the combined one-hour lunch and evening breaks, no other breaks are allowed.
5. If you want to take a 5–10 minute break after every three or four hours, you will be reprimanded.
6. The reward system is unclear, and rewards cannot be discussed; violations affect performance evaluations.
7. There is no employee training, and employees' competency levels vary. Some employees cannot even distinguish between 5G Wi-Fi and 5G mobile networks, yet they brag at work about the iPhone 11 having 5G (??
8. The general manager and deputy general manager like to make grand statements, but when it comes to actual implementation, you get scolded. The interview felt as though I had been tricked into joining.
Few responsibilities for frontline staff
Few opportunities for promotion
Three seasonal gift bonuses, mid-year bonus, year-end bonus, birthday bonus, and good benefits
1. Long working hours; 6 days off per month (working hours 10:30–9:00). Continue working after closing with no overtime pay (clock in for work, but leaving time is based on personal responsibility).
The calculated hourly wage does not even reach the minimum hourly wage (salary calculations are based on operating hours multiplied by the statutory minimum wage).
2. No meal breaks or rest breaks (you have to find a way to squeeze them in yourself).
3. The worst POS system in the industry (a 20-year-old system that crashes easily and makes issuing invoices inefficient).
4. The incentive system is unclear; incentives cannot be discussed, and violations affect performance evaluations (those who flatter supervisors score higher).
5. No employee training, resulting in inconsistent staff quality.
Recommended for people who are passionate about computers; many people in the company lack passion for computers, which is the main reason for the wide variation in reviews.
It is also considered a stable job in the industry.
It is like the people inside a besieged fortress wanting to get out, while those outside the fortress want to get in.