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The company usually consists only of the owner, the owner's wife, the assistant, and me. The owner is usually away from the office handling outside business, but they monitor employees' every move through surveillance cameras and an audio device (because it is obviously a microphone, it is difficult to call it a wiretap). Whenever we hear them say they are going to “have a meeting,” we know we are about to be reprimanded again.
The design work is very miscellaneous and chaotic. Whenever the owner thinks of something, they send it over, and the schedules are also very disorganized, so you have to figure things out on your own. You also have to compile the copy yourself. Usually, all you have are a pile of presentation files provided by vendors, and you have to consolidate several presentations, extract the key points, and condense them into a two-sided A4 page. There are not many opportunities to discuss things with the supervisor. I hope the next person will keep following up with the supervisor to discuss the details, and make sure to proofread carefully. Although the owner does proofread, they do not look at things very closely. Basically, whenever there is something they need done and the assistant is not available, you do it. Normally, you also have to take visitors' temperatures, disinfect their hands, and serve tea; clean in the morning; and negotiate with vendors unrelated to printing (though there was less of that later on). In general, you function like a switchboard operator and receptionist, and also answer the phone. I previously helped run errands at the bank as well (later, the assistant handled it, but it is hard to say whether that will remain the case). Everything revolves around them: you are expected to treat them as customers, treat yourself as a salesperson, and treat the company as your own company—that is what they say.
At first, I genuinely wanted to help the company grow, but too many things happened and changed my view of the managers. They would repeatedly change their minds about design concepts, which made it extremely difficult for me to work, and then later criticize my attitude. For example, at first I asked whether the packaging should use an oatmeal theme, and they said no. I asked whether I should make it sleep-themed, and they said yes. After I made four sleep-themed designs, they told me not to do a sleep theme and to make it oatmeal-themed instead. Another example: after we had settled on a style direction for the packaging and discussed it, I had completed 70–80% of the work when they suddenly sent me a product and told me to make it rainbow-themed, discarding what I had done before. They would also send my work directly to their clients, saying that because the clients had OEM products, they needed to use my work as a basis for modifications—but they never asked me. They directly took the files from my computer and sent them over. I only found out this had happened when the supervisor came to ask me about it because the images had not been embedded! Yet the supervisor did not think they had done anything wrong.
I even handled several design cases for company clients (I was not working at a design company...), which left me very frustrated because I was not the person who had discussed the projects with the clients, so I could not get to the key points. One person even said, “Isn't it enough to just send the information to the graphic designer?” and then proceeded that way. The owner searched for some images online and told me to work in that direction, but it later turned out that the client did not want anything like that at all! I had wasted my time again! But the owner still did not think there was a problem with the process; they only thought my attitude was bad. I also deeply regret introducing an inexpensive printing company to the business. I even overheard the supervisor quoting the printing company's prices to their client...
There was too much. I also resigned because of the “meeting.” I hope you, the next person, will be valued, do well, and no longer be subjected to unreasonable demands. In the end, I left heartbroken. Best wishes to all job seekers.
If you do start working at the company, please treat the assistant well. She is a good person.
Relaxed and pleasant
I was invited to interview on a sofa, with a bunch of children's toys around