Sources and scope
This page collects workplace experiences, questions and discussions submitted by users. Dates shown are submission dates, not periods of employment. Individual reports do not describe the entire company.
Read the community guidelinesIt is the headquarters of Takashima massage chairs.
I am an administrative employee at the Neihu office.
The Takashima massage chair brand has three companies:
Good Family / Takashima / Love Comfort.
The chairperson and general manager are both very nice and easy to get along with; they are mother and son.
The HR staff are also very nice. One seems to be a senior employee who has been there for over 10 years.
After joining, employees can apply for a motorcycle or car parking space.
There is a Christmas gift exchange, plus an additional raffle sponsored by the chairperson.
The company staff are generally young.
The workplace atmosphere is very harmonious, with lots of chatting and slacking off.
It is suitable for people who can multitask and work both quickly and well.
People leave work very punctually. You can even pack your bag in advance and leave as soon as the time comes.
There are two Neihu offices in the same building and on the same floor, right next to each other.
One mainly belongs to the field operations departments—Design, Marketing, and E-commerce. The general manager sits in the main office. This office seems to be managed by the general manager, and the work atmosphere is relatively quiet.
The other mainly belongs to the internal departments—HR, General Affairs, IT, Finance and Accounting, and Customer Service. The chairperson sits in the main office. This office seems to be managed by the chairperson, and the work atmosphere is extremely lively.
There are all kinds of afternoon teas, with snacks and drinks ordered in abundance and paid for by the employee welfare committee.
They also organize group-buying events.
There are company-wide health checkups.
A nurse comes to the company, and employees who need it can receive consultations.
It is listed as a “Happy Enterprise” by a job bank, but the Happy Enterprise voting is actually open every day, so votes can be artificially boosted.
The general manager seems unfamiliar with the company, and you hardly ever see them during working hours.
There is no annual year-end banquet; instead, departments are supposed to have group dinners. However, our department did not have one, and we had to claim reimbursement using our own dining receipts.
The company is operating at a loss, so everyone is expected to share the difficulties; the year-end bonus is less than one month’s salary.
The ERP system is terrible. It is supposed to be replaced, but no one knows when. After the replacement, there will be a lot to relearn, and many people will probably complain.
Many of the company’s procedures are a complete mess and not conducted properly. Even when people know this and want to change things, they are still drowned out by those who do not want change.
There is someone in warehouse management in Linkou who seems to have worked there for about 15 years. You need to stay on their good side, or they will embarrass you.
Work assignments within the department are a complete mess. Good Family’s work is scattered among various employees, and some employees handle matters for all three companies.
This is extremely chaotic and very prone to errors.
There are no designated backups.
Even supervisors do not know what their subordinates do.
The turnover rate is somewhat high.
The company’s lifeline seems to be in the hands of a few senior colleagues. If there are no successors or designated backups, the company will be in trouble after they leave—it will be like losing a leg.
The bonus system keeps getting worse. There are pros and cons, but the threshold system is also quite unfair. For purchases of goods costing over NT$10,000, the installment interest is actually deducted from employees’ pay. Although most people work equally hard throughout the month, most can only receive the base salary. The mall displays look like street stalls, yet employees are expected to achieve the same sales performance as competitors who hire entertainers and celebrities and run advertisements. Compared with the luxurious displays of other companies, this is extremely unreasonable.