Legacy reviews: 2
This page collects workplace experiences, questions and discussions submitted by users. Dates shown are submission dates, not periods of employment. Individual reports do not describe the entire company.
Read the community guidelinesThinking about it, I suppose the beautiful mountains and waters are about the only thing that can comfort a wounded soul.
1. Workplace bullying:
This company is run by so-called “big shots.” Those long-time employees have the boss’s complete trust, and they lord it over everyone every day. Workplace bullying is part of daily life. In this supposedly “blessed place,” there is a senior manager who greets you and your ancestors for eight generations with profanity three times a day, as well as several senior managers who are very good at using company resources to gain numerous benefits and also like to get handsy. So, if you have a strong heart—or strong enough slave-like endurance—you might consider applying.
2. Cash-flow problems:
This company proudly calls itself a “five-star” luxury hotel and even claims to be a chain, but in reality it took over a hotel that had been poorly managed by someone else and merely changed its name. During the interview and follow-up, the company constantly painted rosy pictures, but the promised salary simply did not exist after joining. As HR reportedly said: “We forgot to enter it into the system, so we can’t pay you this month yet. You can eat instant noodles for now.” The tourism industry was indeed struggling during the pandemic, and there were no year-end bonuses for two consecutive years. No one explained how the salary and year-end bonus formulas were calculated; HR only brushed off the people below them and casually glossed over everything. Meanwhile, the people at the top continued to receive their salaries and bonuses as usual, while entry-level employees got nothing. The accounting staff also regularly made mistakes with cash flows and vouchers and had emotional issues. Basically, the frontline employees did all the work, and then were told that salary payments would be delayed again.
Most importantly, overtime pay was directly altered by HR. Everyone was required to clock in and out, but HR and accounting also said they would modify the recorded working hours. To evade the Labor Standards Act, they told employees in supervisory positions that they could not receive overtime pay. However, special assistants and secretaries with connections did not necessarily work every day and still received overtime pay. The double standard was enormous.
3. Completely clueless
Although it calls itself five-star, the inside is completely old-fashioned and unsophisticated—about as traditional-industry as it gets. On top of that, they have no understanding of how high-end brands are run or what budgets are needed. They only demand good quality without providing a budget, and pressure employees to work for free on tasks outside their professional expertise. With orders constantly changing from one day to the next, frontline employees are left completely at a loss every day.
Conclusion: If you just want to muddle through and be a salary thief, you can come here and learn from these big shots—but you’d better have good connections. If you aren’t good at flattering people, you may also get an earful of profanity every day! As for wanting to learn anything about five-star hotels, I suggest not coming here for now, haha.
Gave me a lot more gray hair
This company's background is really problematic; everyone in the company knows the boss is a dreamer. He got completely taken in by an inexplicable advertising company called "Little Bird Hualumi Co., Ltd." and Tseng Pai-chuan. They only take that company's opinions into account and reject their own employees' opinions outright.
When they first arrived in Toucheng, they rented Beiguan Farm and then outsourced it for NT$7.5 million to this "Little Bird Hualumi Co., Ltd." (a scam operation). After nearly a year, the result was merely the installation of a few "art installations" plus the "life rituals" that the Volando Urai Spring Spa & Resort already had. Tickets cost $1,600 per person, or $1,200 during the trial operation, and meals cost an additional $800 or more. (A one-day trip for just two people costs $4,000, not including accommodation.)
Even though they shut down the old Beiguan Farm listing on Google as quickly as possible: https://t.ly/ViIf
They were ultimately just putting a sheep's head on a dog's-meat shop; the facilities inside are exactly the same as those at the old Beiguan Farm. In the end, not only did business fail to improve, but a number of people also left.