This page collects workplace experiences, questions and discussions submitted by users. Dates shown are submission dates, not periods of employment. Individual reports do not describe the entire company.
Read the community guidelinesFlexible work environment and working hours that you can manage yourself
This post is a review from the southern region. I was a “service staff member” in the south. First of all, there was no overtime pay, so the company would lure people in by saying that “overtime is done by inefficient people,” claiming that if you finished early, you could leave early—yet the entire company was still working overtime after hours ==.
Apart from printer-related information, there was occasional training. The usual work involved going to customers’ sites to repair and maintain printers. Someone accompanied and trained me only during the first week; after that, I had to go out on my own. The advantage was the freedom to arrange my own working hours. The disadvantage was that there was no one to ask when problems arose, and many issues had to be solved on my own. The company constantly claimed to be a large corporation, yet did not have a complete training program, which was also questionable.
In addition, commuting was done by scooter, so the process caused considerable wear on the scooter’s parts. Naturally, there was a fuel subsidy, but it was only available to service staff who needed to travel farther. As for the rest of the employees, I suppose there was no need to hope for it from a company that was unwilling to honestly pay even overtime.
Another thing I found most frustrating was the most basic office computers. It was no longer a question of whether they were good or not; we had to somehow cobble together usable computers ourselves. Either the computer tower malfunctioned or the monitor was damaged, with unstable, multicolored display issues that seriously affected our work and caused considerable eye discomfort. Even after reporting this to the department supervisor, all we got were dismissive remarks such as “just make do with it” or “it still works.”
Besides the points mentioned above, there were many other terrible issues that are too numerous to list. Sharing this also means that I have already resigned.
If anyone who is considering joining happens to see this, I hope you will think twice. Oh, right—if you do join, remember to start on the first day of the month; otherwise, that month’s salary will be calculated based on the minimum wage ^_^
There were no advantages; the experience was extremely poor.
1. I arrived at the company on time for the interview scheduled by the company, but the gate was closed. No one answered the phone either. After waiting for 20 minutes, someone happened to return and let me in to sit for a while. I thought at least my trip would not be completely wasted, but the person who opened the door for me was not even aware that someone was coming for an interview. They then said that the supervisor was still out and might not be able to interview me that day. I was completely stunned, so we later scheduled the interview for the same time the next day.
2. On the second day, as soon as I entered for the interview, the interviewing supervisor was chatting with other colleagues. I immediately felt intense pressure because no place was arranged for me to sit down and have a proper conversation. It was simply a rapid-fire question-and-answer session: as soon as I entered, they asked whether I had work experience and what I had done previously, then began speaking very quickly about why this position had become available. The entire interview lasted only about five minutes, and then the interviewing supervisor left, as if they were trying to catch a train or something.
Summary: The interview time was arranged by you, and I arrived on time. I can understand that you were unable to accommodate me on the first day, but on the second day, the supervisor—despite having their own matters to attend to—did not notify me in advance or allow sufficient time for the interview. The experience was truly awful. This is probably a company with very little structure.
Performance comes before everything else; even maintenance engineers are held accountable for performance, and anything can be done for the sake of performance.
A company with extremely heavy performance pressure. The base salary plus bonuses needs to be high, and getting assigned to a branch with good performance is very important. Otherwise, with long working hours and a salary just over NT$30,000, only a fool would keep doing it.