This page collects workplace experiences, questions and discussions submitted by users. Dates shown are submission dates, not periods of employment. Individual reports do not describe the entire company.
Read the community guidelinesSupervisors sometimes take credit for others’ contributions, so occasionally you can get some supplies.
I’m not sure if it’s because everyone works on government contracts, but the office has no energy. Everyone seems to be waiting for retirement.
Overtime can never be claimed as overtime pay; you can only claim compensatory leave. Sometimes, you’re even indirectly discouraged from reporting your overtime hours.
Overall, the organization often says one thing and does another. Although there is always some kind of policy in place, local branches operate autonomously, and the local director has the most authority. Even if the director is extremely incompetent, you still have no choice but to follow their instructions. I happened to work under a very hypocritical supervisor who liked saying one thing and doing another, only wanted to hear responses they liked, refused to accept others’ suggestions, and frequently used emotional manipulation. They loved piling extra work onto junior employees, leaving them overwhelmed, while refusing to raise their pay. Even when issues like this were reported to the headquarters, no one paid any attention.
In addition, although the organization as a whole is large, every junior supervisor always wastes time in meetings. They love holding meetings based on wild, impractical ideas instead of focusing on the key points.
People who come to work here are really unlucky. I do not recommend working here.
You can quickly and deeply accumulate work experience. The internal systems are clear, and the accounting is transparent. Many supervisors are quite easy to get along with in private, and there generally isn't much infighting among small cliques.
There are many internal meetings and efficiency is low. Strong Christian beliefs are integrated into the work. Overtime is always compensated with compensatory leave, with no overtime pay. Social worker salaries and the amounts approved under subsidy programs are not necessarily the same (new hires' salaries are almost always lower than the personnel expenses approved in the program). Supervisors will say that this is not a kickback; at most, the program's personnel expenses are simply not fully claimed for reimbursement to cover it. Although there are labor-management meetings, labor representatives usually do not first ask frontline employees what rights and benefits they want to fight for, so the meetings often produce no meaningful results. It is recommended to gain other work experience before joining The Garden of Hope; your salary will be much higher than that of a fresh graduate. There is a performance evaluation system, but even if you work very hard, you may not receive a raise. There is an unwritten rule that new hires will definitely not receive a salary adjustment in their first year, and one-third of employees will not receive a raise each year. Some unit supervisors are more considerate and rotate who does not receive a raise; in other units, it depends on how close you are to the supervisor or the supervisor's personal preferences when rating performance. I once had a colleague who had worked for more than five years, yet their salary was still only NT$30,000.