This page collects workplace experiences, questions and discussions submitted by users. Dates shown are submission dates, not periods of employment. Individual reports do not describe the entire company.
Read the community guidelinesStable, suitable for monkeys to retire.
A stingy employer who can only afford to give out bananas.
They think the company is the best in the industry, even though it isn't publicly listed.
Three main positions: Sales / Customer Service / Engineers
(I) Sales:
1. If you apply for a job near the end of the year,
be careful.
You might accidentally dream that, as is customary, the company fires the least experienced salesperson the day before the year-end party, then recruits a replacement.
2. You need to know how to flatter and curry favor. You must win the affection of your direct supervisor and the PM, or you will have a very painful time.
3. Following the previous point, if you are not favored, beware—you may encounter the following:
3-1. The PM will find all kinds of trouble with you.
3-2. Your direct supervisor will find all kinds of trouble with you.
3-3. Other salespeople will find all kinds of trouble with you.
As for how they actually make trouble for you, you can all try it yourselves. It's terrifying.
4. Coworkers are usually your best buddies, but once a meeting starts, they shoot arrows from all sides and tear you to pieces. As soon as they leave the meeting room, they become best buddies again: “Oh, I didn't mean to be so harsh just now. You know how it is.”
5. They look down on women. To this day, female salespeople have never had a good outcome. Feel free to take on the challenge.
6. If you are attractive, you may be used as a free trade-show model. Whether that is an advantage or disadvantage depends on the person.
7. Hiring based on personal connections:
The boss's direct relative: 0% performance VS ordinary employee: 80% performance
So, when it is time for a meeting, who do you think will get chewed out?
8. Department managers lack the foundation for cross-functional cooperation, forcing salespeople to use every possible means to seek help from other departments and revealing the hierarchy between departments.
9. They withhold necessary information from subordinates, treating information as a symbol of their authority. They act as though they have power by association, make far-fetched connections, and pretend to understand what they do not.
(II) Customer Service:
1. No reasonable explanation has yet been provided for how KPIs are calculated.
2. There are frequent incidents of veteran employees taking credit for others' performance. Once the controversy dies down, they simply find another victim. The company is unwilling to sacrifice senior staff to protect junior employees, and does not value employees with less seniority—there are always more 22K employees to recruit.
3. The supervisor's leadership and management style is problematic. They do not dare take responsibility, do not lead by example, and lack authority among subordinates.
4. The supervisor has failed to strike a balance between their own superior and their subordinates. Poor management therefore directly affects subordinates' work.
5. Customer service staff are the frontline employees facing customers. The SOP is not properly reviewed or enforced, and the “customer first” principle is used to pressure employees.
6. The supervisor ignores factional struggles between departments and retaliation against dissenters. Only after reporting above the chain of command did I realize that the entire management structure is sick.
7. Regarding a long-serving member of the team: she is used only because of her beauty, not her achievements. Her value is to make the engineers happy; only when the engineers are happy will they be willing to come to work. An insider revealed that future job applicants may be required to wear makeup to work.
8. Employee benefits agreed upon during recruitment can be withdrawn at any time after a conflict with an employee. They throw out various screenshots of the Labor Standards Act, verbally attack departing employees, and then rationalize their behavior.
(III) Engineers:
1. A monkey job. Draw your own conclusions.
2. Salespeople dump crap on us all day. Who do you think is responsible for working overtime to clean it up?
3. There are not enough people, so engineers are asked to help. Sometimes we even have to double as electricians and plumbers.
4. There are evaluations all the time—endless evaluations.
5. Everyone capable has left on their own. After resigning, they tactfully explained the company's problems and pointed out what needed to change. But the fact is, even if the status quo is maintained, the company still makes money, and there are always more monkeys to recruit. So why change?
Everything above was something I dreamed about. As for the details, you can join and experience them yourselves.
You may ask: Why haven't I resigned yet?
I can't help it—I'm just a wage slave.