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Unless you really can't find a job....
otherwise, you can completely disregard it.
I discovered this platform far too late;
otherwise, I wouldn't be feeling this way today.
Will there be any people left? Everyone has already left.
The turnover is frightening; they simply cannot keep any staff.
The environment is an illusion. In reality, there are no capable people. The company’s outward packaging and image are very good, but the boss is emotional—just search PTT and you can find it. I went there for only a few days before leaving. At the time, I was directly assigned to the kitchen to prepare and serve dishes, which was completely different from what had originally been described. During the interview, HR said I would help prepare ingredients and cut fruit—how could I have known I would be serving dishes? The company provided steps printed on an A4-sized sheet posted on the wall and told employees to read the menu and prepare the dishes themselves. I informed them that I was not suited to the job and positively asked what resignation procedures I should follow, but no one responded. They did not even enroll me in labor and health insurance. Anyone considering working there should think twice.
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Let me state the conclusion first:
1. The boss has terrible character
2. The database is far too disorganized
3. The work environment is not worth considering
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1. The boss is hot-tempered and extremely fond of yelling profanities at employees. He often displays a contemptuous attitude and is extremely disrespectful to people (while claiming that he is simply more “grassroots”). He likes to smoke while holding meetings, even though the meeting room is just a small, enclosed space. He likes to play symphonies or operas at work, so when something needs to be discussed with colleagues, you have to stand very close just to hear each other—and then get scolded for chatting at work. You have to report when leaving work, and every time you leave on time, you get mocked. When he is in a bad mood (which happens extremely frequently), he will pick on you and start criticizing everything. I personally never received overtime pay; it seemed to be treated as though it were simply expected. I have never seen a boss with such poor emotional management. We were also expected to go to Google and similar sites to post positive reviews for the company as customers. By that point, I had absolutely no goodwill toward the company and found it extremely painful.
2. The company’s database is disorganized, and the turnover rate is frighteningly high. From the time I joined until I resigned, the entire staff had been replaced. The colleague in my department had joined only a few weeks before me (and also left before me). No one trained us at all; we could only rely on the paper handover documents left by former employees. Sometimes we even had to call former employees to ask where files were located (they might already have been working at a new company and sometimes could not answer the phone), which delayed our work. On top of that, we had to deal with the boss’s moods and reprimands… It was extremely difficult to get anything done or work with anyone. In the end, I only stayed for a month before escaping. The day after I resigned, I felt that life had suddenly opened up, lol.
It’s really great that every reply requires three or four follow-ups.
After the conversation, they asked me what the lowest salary I could accept would be.
For a position requiring travel all over the Taipei area, they were apparently only willing to offer around 25,000 (with no allowances; they probably weren’t even planning to deduct health insurance premiums).
I don’t understand what that self-assessment questionnaire was about or what I was supposed to learn.
They wasted nearly half a month of the interviewee’s time. Even though a response time had been agreed upon, they only notified me that I was not selected after I proactively asked.
Really great. I hope your company’s business flourishes.
There are often discarded items available to eat
1. The boss treats employees extremely poorly
I heard from senior colleagues that the boss used to perform very well while working abroad. In addition, he founded this brand from scratch, so he thinks he is extremely capable. However, from an employee’s perspective, he has become extremely arrogant. If you encounter him without smiling, bowing, and saying hello, he gets very angry and will directly berate employees loudly in the store. (Because of this, the store manager once gathered everyone at the store during working hours to lecture us, so that the boss could see on the security cameras that we were taking the matter seriously.)
2. Employees are exploited severely, and the store manager also endorses this company culture
To give the most outrageous example: once, the head office called to tell us, “The pastry chef got a nosebleed while making cakes,” and asked us to check whether any of the products delivered to the store had been contaminated with blood.
The store manager herself once worked so hard that she was hospitalized for a month, but because the boss expressed concern, she still thought the boss was very good.
Once, halfway through a workday, the company announced that the afternoon would be a typhoon holiday. The company actually said that the remaining hours had to be made up. But because company policy prohibited working less than a full shift, this effectively meant the company took extra hours from us without compensation. The store manager thought all of this was perfectly reasonable and considered complaints unacceptable and excessive.
Full-time employees who speak Japanese or Korean receive a foreign-language allowance, but part-time employees do not (and their hourly wage is the same as that of part-time employees who do not speak Japanese or Korean, with no additional pay). Yet whenever Japanese or Korean customers came in, or there was a television interview, the work was pushed onto the part-time employee who spoke Japanese (because the full-time employee had resigned). Moreover, we were only told on-site at the last minute that we would appear on television, and we were not paid any appearance fee afterward.
3. The manager is emotional and lacks the ability to assess the store’s operating situation
Because the store is in a tourist area, there is never a shortage of customers, and on holidays they come continuously. In addition to sales at the counter, there is also dine-in service. Sales often involve customers purchasing many gift boxes at once (even the box inserts have to be assembled on-site), while dine-in service requires someone to go upstairs every five minutes to refill customers’ tea.
The store is also three stories tall and has no dumbwaiter, so delivering food, clearing tables, providing tableside service, and so on all require employees to constantly climb the stairs. Because employee turnover is extremely high, the store is almost always understaffed, and we usually worked alongside new hires. You can imagine how terrifying it was whenever there were many customers.
However, despite interviewing many people, the manager simply refused to hire them. Even those who were hired usually quit after only one or two days. The manager would only transfer staff from another brand owned by the company, but since it was a completely different brand and store, they were effectively new employees. Nevertheless, the manager still considered each transferred employee equivalent to one full employee (when they really only counted as 0.5 of one!!!)
In addition, the manager showed extreme favoritism, and her standards were based entirely on her own feelings, unrelated to work performance. If she liked someone, she liked them; if she did not, she showed absolutely no mercy. Whenever the manager was not working, she would assume that the day’s sales were terrible, even when sales were lower on days she had worked the previous day. She also often dumped her own work on others, always saying she was busy. If she made a mistake, she would simply laugh it off, but if anyone else made a mistake, she would become furious.
There is really too much to list... but these are the only things I can think of at the moment.
In short, this is a company that will immediately shatter your illusions once you join. The company culture is extremely strange, and turnover at the head office, individual stores, and warehouse is extremely high. When I had only been there for two or three months, I was already the most senior employee. Apart from the manager, everyone, including the full-time employees, had joined after me. There were also countless people who came for just one day and never returned.
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The working environment is extremely poor: the office is cramped, dirty, and disorderly. The store only appears high-end on the surface!
The boss has terrible character: they love holding meetings only after work hours and constantly smoke in an unventilated meeting room, showing extreme disrespect toward employees. They often verbally abuse employees and are also highly disrespectful toward manufacturers, or constantly badmouth other brands!
The turnover rate is extremely high: everyone was deceived by the boss and the store’s image, only to become disillusioned after starting work. Almost no one stays for more than a month; staying for three months already makes you a veteran. You can tell from the fact that the job postings on 104 are always open.
The policies are outrageous: almost every employee spends every day looking for files left behind by previous employees, because too many people have worked there and there are too many revised versions, leaving the database extremely disorganized. Also, no matter when you finish work, you have to tell the boss—even if they are in a meeting with someone else. If you don’t tell them, expect to be questioned the next day and have to apologize to the boss... and so on. There are a whole bunch of inexplicable unwritten rules.
In short, this is not a matter of thinking carefully; you simply should not consider working for this company at all.
The environment is very uncomfortable, and the people at the top are highly emotional. They do not really trust employees and are often suspicious. The work is disorganized enough as it is, and discussing matters with management depends on their mood—or involves wasting time discussing irrelevant nonsense. Efficiency is extremely poor, often causing working hours to be extended. However, if you leave on time a few times, you will be given a hard time and considered insufficiently dedicated to the company. It is truly a difficult situation. Think carefully before applying! This is definitely not a good place for long-term professional development.