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This post was submitted by a user and reflects their personal experience or opinion. The publication date is not an employment or interview date.
The company benefits are good.
The work environment is good.
Some managers are genuinely nice.
The internal collaboration atmosphere and management culture at SHOPLINE still have room for improvement.
Some managers loudly reprimand colleagues in public, and the standards they apply to different teams or collaborators are inconsistent.
Among them, the AM manager has considerable influence within the company. It is also quite apparent that her level of tolerance and the standards she applies differ depending on the person: if someone is part of her inner circle, issues are easily let go; if not, they are subjected to heightened scrutiny and extremely high expectations, while the criteria and reasons for these judgments are not necessarily clearly explained. Her evaluations sometimes also affect how other colleagues or cross-functional teams are treated afterward. Her influence is so significant that people privately describe her as feeling like an “underground GM,” and often discuss which colleague, team, or manager will be the next to be reprimanded.
Over time, some colleagues become more afraid of making mistakes or being publicly reprimanded, rather than focusing on how to get things done together and find solutions collectively. When a single manager’s evaluations can heavily influence a team and cross-functional departments, it can also create a sense of unequal power dynamics.
What is unfortunate is that if the company places greater emphasis in the future on how managers lead people, how they collaborate with other departments, and employees’ psychological safety, this company is not bad, and the overall work environment could become much healthier.
After taking some time to rest, I still decided to share this. Different work cultures suit different people. If you are considering joining, in addition to the role and development opportunities, I recommend learning more about the actual management style and cross-functional collaboration culture before deciding whether it is right for you.