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The absurdity of this test facility truly made IT professionals question everything they thought they knew. Using a “hundreds-of-thousands-dollar toy system” to package “tens of billions in government-subsidized loans”—looking like a tech giant on the outside but operating like a cottage industry within—is the quintessential example of high-tech sophistication on the surface and rotten IT at the core.
The exhaustion of dealing with “manual, human-powered Excel data transfers” every day is even more mentally draining.