Workplace reviews and discussion: 新安東京海上產物保險股份有限公司

Ever since outsourcing was outsourced from within to here, morality has begun to be pushed downward.

Ever since outsourcing was outsourced from within to here, morality has begun to be pushed downward.

HR Lin✠瀅 (Lynn):

It’s very simple: Company S places great importance on talent. Your way of thinking is wrong;

you should be flexible. Because the client’s requirements keep changing, that’s why the work is handed to an outsourcing provider,

so you should take on even more responsibility. That way, you’ll supposedly feel a sense of self-achievement.

Newcomer: But the work and responsibility are all dumped on the outsourced staff, and I’m the one responsible if something goes wrong?

HR Lin✠瀅 (Lynn): There’s insurance, and the company’s systems are very comprehensive.

Li✠毓 (Stanley): Remember, if the server isn’t up, first say it’s an environmental issue;

if it starts and then stops shortly afterward, generate it for the client first; even if the parameters are entered randomly, send it anyway and patch it up later.

Newcomer: Isn’t that dangerous?

Xu✠龍: Don’t ask too many questions. The veterans don’t really teach you; they just tell you what to do,

like with the old cashier system—you figure it out and guess for yourself.

They explain it once before the evaluation, and if you don’t know how, they say you lack ability.

Li✠源 (James): Follow first in, first out, and you may still be accused of putting things away randomly;

make one typo, and a supervisor can lecture you for half an hour. Compensatory leave on holidays comes without compensatory pay;

on weekdays, it’s a responsibility-based system—none of this is mentioned in the interview beforehand.

Li✠毓 (Stanley): When something goes wrong, the rookie takes the blame, and we’re safe.

It’s either that you’re not Zhuge Liang keeping your talents hidden, or you’re covered in wounds.

HR Lin✠瀅 (Lynn): Don’t overthink it; everyone grows this way.

Later, there may even be opportunities to travel to Japan and Jeju Island, and the company will organize activities too.

Newcomer: Then where is the “steak”?

Li✠毓 (Stanley): Ha, that was just talk;

what’s really waiting for you is “all-you-can-eat potstickers and a slap in the face.”

Xu✠龍: When you have time, you also have to help the supervisor take photos and admire oil paintings,

listen to a bunch of commands that sound like bird language, as if this were military studies.

Li✠源 (James): Lunch is often handled with a single piece of bread, and overtime goes until midnight.

Li✠毓 (Stanley): I see.

Li✠毓 (Stanley): Welcome aboard. The thing here most like a vampire bat

isn’t the system—it’s the people who push responsibility downward, layer by layer.