The less responsibility you have, the more free time you get! The company won’t manage it anyway.
Explosive workload
As a maintenance department assistant, I faced mountains of work every day. The workload kept increasing, but staffing was never supplemented; instead, a large number of unnecessary maintenance-related positions were added. Even though we were required to leave work on time, the tasks were never finished, and employees often became trapped in a vicious cycle of “being unable to finish the work yet still being questioned about when it would be completed.”
Overtime pay procedures are cumbersome
Although the company allows employees to apply for overtime pay, the review process is extremely complicated. Employees described it as, “You can apply, that’s true, but the procedures are complicated.” In practice, it is very difficult to receive, making the policy effectively meaningless. This policy may appear considerate, but in reality it increases the administrative burden, leaving assistants even less able to handle their regular duties.
Contradictory management
On the one hand, supervisors instruct employees to leave work on time; on the other, they strictly hold employees accountable for unfinished work, creating a double standard. This management style not only fails to solve problems but also amplifies employee stress. Maintenance department assistants are often caught in the middle and placed in a difficult position, which can easily lead to psychological trauma over time.
In short, the working environment for the maintenance department assistant position at this company is poor, and applying is not recommended. It is advisable to look for an air-conditioning service company with sufficient staffing and reasonable management to avoid wasting time and energy.