1. Flexible lunch break. Although the official rule is one hour, you can take lunch whenever you want, as long as you return to the office on time. If you want to, you may even have a chance to be a “salary thief.”
2. You do not have to clean the office; the company hires someone to clean it every week.
3. The company has four cats. People who have never owned cats may be tempted, while cat owners may feel heartbroken (see the additional explanation under the cons).
4. It is basically paradise for extroverts, right? The job requires frequent communication with customers, so people who are not afraid to talk should have no problem.
5. It is also paradise for introverts. Basically, people do not talk to one another, so it is fine if you have social anxiety. Communication with customers is also done only through the company phone.
6. There may be opportunities to travel for work, provided that you become the boss’s favorite or someone he wants to make use of^^
7. The supervisor is kind and easy to talk to.
8. The company is located in an office building, surrounded by companies that do business unrelated to living people. There is genuinely very little foot traffic, so it is a pretty good choice if you do not want to squeeze into a crowded elevator during work hours. The restrooms in the office building are clean.
1. The company has absolutely no system whatsoever. Whether it is working hours, rules, company schedules and procedures, or HR-related regulations, basically every process you would expect a company to have is like the buildings in The Last of Us, becoming rotten and ruined over time. The stated working hours are 9:00–9:30, and there are colleagues who are regularly late or arrive late. The leave application process is unclear, and many procedures only become clear after employees raise questions and the supervisor says they need to confirm them. Applicants used to working within a formal system are advised to leave quickly.
2. The company does not pay overtime. The work operates under a responsibility-based system: if a customer is about to depart or has questions, you must attend to the customer and cannot leave their messages unanswered for too long, to avoid complaints. If the customer’s destination has a time difference from Taiwan, you have to figure out for yourself when to contact and check in with them. If you are used to a normal schedule and do not accept having to respond to work messages after hours, do not even apply. This company has previously been reported for violating labor laws and was fined in June 2025.
3. Internal information does not circulate and is not transparent. It is understandable that there are small social circles within a company, but work matters are habitually assigned privately, and public information does not circulate. The company dislikes employees exchanging information privately. Nobody cares about these ridiculously trivial matters anyway.
4. The company has four cats, which I assume all belong to the boss. The cats are kept in terrible conditions. The four cats have only two litter boxes, and they urinate and defecate all day. When the feces overflow, the scene looks like the aftermath of a world war. Almost nobody cleans it up throughout the day. The cats’ bowls are filthy, with food mixed with bits of litter and their own fur—would the cats really want to eat? The water dispenser is not cleaned; I have seen small cockroaches crawl out of it. I saw the boss showing off on Threads about how much he loves his cats, and my disgust was just as deep. The office building does not have air conditioning on Sundays, and the boss often travels. No employees feed the cats on Sundays, so the cats are probably hungry all day. The boss has money to travel abroad for business inspections, but not to buy automatic litter boxes, feeders, and water dispensers for his four cats. Please do not lose your judgment just because the company has four cats. The boss has no understanding of cat care whatsoever; even when his own cats vomit, he does not clean it up and instead makes employees deal with it.
5. There is no systematic training. Most of the time, you have to figure things out and organize the information yourself. I feel sorry for the supervisor, who has to train new employees one-on-one.
6. Salaries are not paid on time. The reason given is exchange-rate fluctuations, but that is something the company should solve itself, not an excuse for late payment. The bonus structure is unclear. I heard that even sales employees who have worked there for years still do not know how their bonuses are calculated.
7. The boss, aka the director, has poor emotional control and will yell directly at supervisors in the office’s common areas. His catchphrase is “TMD” (so that is why it is called TM Travel?). He is often away on overseas business trips and likes to micromanage remotely. When he is in the office, he likes to suddenly grab the sales staff for meetings and launch into one- or two-hour-long speeches. He then emotionally blackmails employees, saying that performance and conversion rates are terrible and asking how they are going to take on more orders. The company has absolutely no sense of unity. If the boss suddenly explains something during an interview or in the course of everyday work, there is a high probability that the company has precisely that problem. An incompetent commander exhausts the troops.
8. The entire company dislikes explaining things clearly. You have to find ways to ask, observe, or pry information out of colleagues. If you want to work here, it would be best to obtain a private investigator’s license before joining; your abilities will definitely improve dramatically.
9. The written documentation is incomplete. You spend all day digging through ruins in the company database, and everyone’s document versions are inconsistent. The formatting is a complete mess. If you have obsessive-compulsive tendencies, you will go crazy. The fonts are inconsistent throughout the documents. If I were a customer, my first impression would be zero points.
10. Beware of the boss’s obedience test. New employees may be asked to participate in overseas business inspections, which usually last seven to fourteen days. If the inspection includes holidays and you have to work locally, you will not receive compensatory leave after returning to Taiwan. Be careful not to fall into this obedience test. If you travel overseas with the boss, be careful: you may be expected to socialize with local people, shareholders, or customers. It is recommended that you do not drink alcohol. No one can afford to have any risks occur, especially women.