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Lately, I’ve really felt that there’s something strange about the entire company that’s hard to put into words.
It’s not explosively bad.
It’s more like a chronic state of chaos where so many problems are plainly right in front of everyone,
yet no one ever deals with them.
The most obvious example is the restructuring.
By now, it’s hard to tell whether we’re optimizing the company or tearing the house apart.
The structure changes every day,
and standard procedures keep changing too.
Every time, it’s called an “adjustment,”
but there’s absolutely no sense of direction—
only a whole bunch of new problems.
And the logic behind each restructuring is incredibly thin.
It’s impossible to tell what kind of professional judgment it’s based on.
It feels more like someone suddenly dreamed up an idea and pushed it through immediately.
As a result, the execution process becomes more and more fragmented,
and the whole team feels like it’s searching for an exit in a maze.
The management-level disconnect is actually where the problems are easiest to see.
Upper management gives directions quickly, emphatically, and with complete certainty,
but the content is often a world away from the actual situation.
Middle management can only grit its teeth and pass those directions down.
A lot of the time, they know the instructions won’t work on the ground,
but they can’t say so,
so they can only leave the people below to figure things out for themselves.
Over time, the entire management chain starts to feel strange.
Whatever is said at the top has to be treated as fact.
Middle management is reduced to the role of a messenger.
The people below are exhausted,
while the places that genuinely need adjustment never get adjusted.
They just keep dealing with instructions that are “theoretically feasible, but disastrous in practice.”
More and more people have been leaving recently.
It’s not happening all at once.
It’s the kind of slow, quiet process where one person leaves after another.
It looks like no one is saying much,
but the reasons are actually much the same.
It’s not that they can’t do the work;
it’s that the environment makes them feel increasingly powerless the longer they do it.
What leaves people most numb and emotionally exhausted
isn’t the work itself.
It’s the illogical changes, the directions lacking professional support,
and the fact that everyone clearly knows where the problems are,
yet the situation can never actually be corrected.
After a while, you realize
it’s not that people aren’t trying hard.
It’s that they don’t know where to put their effort.
The direction changes every day,
judgments shift every day,
and everyone is trying to save themselves on their own,
but no one can truly pull the whole situation back on track.
This feeling of constantly taking the long way around
is what really wears everyone down.
Put simply,
the problem didn’t suddenly appear.
It has always been there.
It just accumulated bit by bit until people started leaving.