Workplace reviews and discussion: 旺旺友聯產物保險股份有限公司

1. The company’s location is convenient for transportation.

2. You can learn quite a lot from the work (although I believe you could also learn these things at other companies).

3. It can temper your ability to remain unfazed in the face of repeated setbacks—once you read the points below, you’ll understand.

1. The manager has an extremely bad temper—really, unbelievably bad. He gets furious and berates employees very easily over the smallest things, loudly enough for the neighboring departments and the floors above and below to hear. He insults people relentlessly, treating them like dogs. I imagine people with weaker psychological resilience could very likely be reduced to tears by him.

2. Being berated by the manager does not mean the matter is over. From then on, you are blacklisted in his eyes. No matter what you do, he will say it is wrong and find fault with it; sometimes you may even be berated out of nowhere simply because he is in a bad mood, despite having done nothing.

3. One female deputy section chief in the department basically has the personality of a spoiled princess. Everything has to go her way; if it does not, she will berate you as well, using insulting, personally humiliating language. If she feels it would be inconvenient to criticize you directly, she will go talk badly about you to her clique, deliberately speaking loudly so that you can hear.

4. As for the section chief, he is a smart person who does not constantly berate people, but he never interferes in matters unrelated to him. For example, at one meeting, the manager kept taunting people about why they did not ask questions when there was a problem. The ridiculous thing was that I normally do ask questions whenever I have one, but although the section chief clearly knew the truth, he was unwilling to speak up for me and simply sat quietly to the side. After all, it had nothing to do with him ^^.

5. All of these people share one characteristic: extreme impatience. They often lose their temper before letting others finish speaking. For example, just as I had finished my first sentence, the section chief hurriedly slammed the table; after I finished explaining, I realized he had misunderstood me. Another time, when he saw me asking someone else a question, the deputy section chief immediately flew into a rage and berated me for dumping my work on someone else. She even threatened to publicly expose my “record” at a meeting. After angrily chewing me out, she realized that she had misunderstood—I had only been asking someone a question. Then, shamelessly, she said that she was simply an aggressive person, and that if I disliked her aggressiveness, I could stop asking her and ask someone else ^^. The manager also once heard the day before that I had followed the wrong procedure. Early the next morning, he summoned me and demanded to know why I had done it that way. I said that I had never received any relevant email notification, so how could I have known? The manager still refused to believe me and tried to find the email to prove me wrong. After finding it and discovering that it indeed had never been sent to me, he stubbornly insisted that I did not understand this area and must not have taken the initiative to check ^^.

6. Perhaps because this department has a high turnover rate, the manager does not seem to choose people very carefully. Whenever a colleague resigns, a new colleague usually arrives about two or three weeks later. The quality of many colleagues is very... One person constantly passed gas loudly during working hours, until everyone in the department knew how much he liked farting. Another colleague was frequently late or took leave, with countless excuses: someone in the family was getting married, they had fallen down the stairs and needed to see a doctor, they had forgotten their wallet before leaving home, they needed to go to central or southern Taiwan and had to catch an earlier train, and so on. Of course, the most common reason was oversleeping and taking leave due to being late. Sometimes they would take two days off at once. Things improved somewhat after the manager warned at a meeting that poor attendance would affect performance evaluations, but honestly, they still take leave fairly often—it is just not as exaggerated as it was at first.

7. Following from the previous point, when I interviewed, the manager did not ask me many questions either. He spent the entire interview introducing the job duties, company environment, salary and benefits, and so on, and then hoped that I could wait for his notification to start work.

8. The year-end bonus is advertised as 4.5 months’ salary, but you only receive that amount if the manager likes you. If he dislikes you or finds you unpleasant, he will directly lower your performance evaluation so that you cannot receive the full 4.5-month bonus. The manager has even explicitly said that as long as you upset him, he will lower your evaluation.

9. The manager is actually aware that his temper is too bad. Sometimes you can tell that he is trying to restrain his awful temper, but it does not seem to help much. He still frequently berates employees. When those at the top set a bad example, those below follow it, and that is how the entire department’s atmosphere has become this way.

10. That is roughly how things are in my department. As for other departments, one male section chief in the claims department is extremely pragmatic and snobbish. Whenever someone comes to discuss something with the manager, he maintains a smiling, pleasant expression while talking to them. But when facing an ordinary employee like me, he is basically expressionless and will not even look me in the eye. During my nearly two years there, I needed to submit documents to him every month, yet I made eye contact with him no more than five times. If you approach him with a question or request for help, he will respond coldly and curtly; sometimes, when impatient, he will simply hang up on you ^^. As a result, even some senior employees who have worked at the company for a long time do not really dare to approach him to discuss or ask about things. As for another department, I heard that an interviewee said they wanted to stay for a long time, but the manager did not hire them and chose someone else instead. The person hired then resigned after working for only one week. That manager’s ability to judge people is just too...

11. Taking all of the above into consideration, I really feel that my endurance is beyond imagination. If you want to learn the work involved in this industry, you can certainly learn it here. But if you intend to stay for the long term, then I think you really need to think it through carefully.