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The salary is okay
HR made things sound very appealing during the interview
There is an SOP system, and senior colleagues provide guidance
There is a bed available for resting during lunch break
*Complex learning requirements:
There are many things to learn,
and different branches have different ways of doing things,
so if you are asked to help at another branch, you also need to adapt.
*Emphasis on sales, with bonuses difficult to attain:
At first, they said there would be performance bonuses and that sales would not be required,
but in reality, the threshold for performance bonuses is difficult to reach,
and employees also need to promote various vaccines, blood tests, and so on, without receiving commission bonuses.
*Unhealthy competition among branches:
There are various activities, and the clinics compare themselves with one another, with the pressure ultimately falling on the front desk.
*Compulsory overtime:
Overtime is determined only by the time the order is placed,
and if consent forms need to be completed, you have to work overtime.
You also need to attend lectures,
prepare early in the morning, and spend time submitting reports at night; none of this is included in working hours.
*Need to make a large number of phone calls:
At least hundreds of calls have to be made every day, and more calls are continually generated. You keep calling the same few patients. People who dislike making phone calls should consider this carefully.
*Few consecutive days off:
Working one day and resting one day can easily lead to fatigue,
especially when working long hours.
Sometimes you also receive work messages after getting off work, making it impossible to get proper rest.
*Schedules provided very late:
The schedule for the following month is not provided until the very last day of the month,
so it is difficult to make plans with other people in advance.
*High work pressure:
When there is only one person working outside the front desk,
that person has to handle registration, answer phone calls, schedule gastrointestinal endoscopies, and issue orders.
All of this must be done by one person, and often the workload is so heavy that there is no time to eat dinner.
*No sense of privacy and no trust in employees:
Management does not trust the staff and does not provide keys.
Every time you come to work, you have to wait for management to open the door,
and cameras are installed throughout the clinic. Management keeps watching and listening to employees while they work.