Workplace reviews and discussion: 樂購蝦皮有限公司

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Shopee store–smart pickup locations are seriously problematic! The turnover is so high—no wonder they have to hire staffing agencies to recruit people! There are problems everywhere! The shelving time limit is 15 seconds per package! Yet the shifts are scheduled during the times when the most customers come to pick up their packages! The space only allows one person to pass through, but you have to move packages, scan them, and shelve them! There simply isn’t enough time! And the volume is so large! You have to shelve dozens of boxes in one hour!

After being hired, there is one online training session! Its content is completely different from what you actually do at work! Much of what they say during the training is nothing like the real job! It’s seriously infuriating! (Although the online training is paid hourly.)

The PDAs also malfunction frequently! The equipment often breaks down too! Packages often cannot be scanned! And the smart shelving system is completely stupid! It often assigns you a locker compartment that the package cannot fit into! Then you have to shelve it manually! Also, does everyone know why the packages are always damaged and in terrible condition!? Apart from being thrown around during sorting at the transfer stations, another reason is people like the trainer who taught me. He had a portable bottle that looked like a tea flask! The smart shelving system assigned a small locker compartment! It obviously couldn’t fit! The trainer immediately picked it up and repeatedly shoved it in. After several attempts failed, he started slamming it in. I thought the bottle was going to be damaged by all the hitting. I was seriously furious at the time! So this is why my packages end up in such terrible condition—it’s all because of these awful people!

You also have to sort next-day packages! That means sorting several hundred packages in one hour! You also frequently encounter customers who have not scanned the barcodes, or system problems! The work is rushed and exhausting, yet the pay is low. You barely have any time to drink water or use the restroom!

Finally, my recommendation is that anyone with back problems, kidney disease, poor physical stamina, or who is unwilling to be treated like a slave... and so on, should absolutely not come here. If you are looking for part-time work, there are better jobs available! This place has endless demands! The equipment is terrible! You also have to deal with customers and packages! Yet the hourly wage is only the minimum wage plus an NT$8 transportation allowance! You may also have to travel between several stores during your shift! And when there are not many packages, they may even ask you to leave work early!