Workplace reviews and discussion: 唐吉訶德企業有限公司
Published on (UTC)
This post was submitted by a user and reflects their personal experience or opinion. The publication date is not an employment or interview date.
Honestly, I really can’t think of any.
1. Low salary: It’s only around 30,000, and Japanese companies don’t tend to raise salaries unless you get promoted. On top of that, there are various fees deducted from your pay that you’re required to contribute to (such as the employee welfare committee), but they provide absolutely nothing in return. For example, the employee break room is several times worse in quality than the dining area used by customers.
2. Understaffing: Staff are cut because the revenue figures don’t look good, and vacant positions aren’t filled either. Management says, “Revenue is bad—where would we get the money to hire people?” Then, because there aren’t enough staff to provide good service, there are constant customer complaints, and management turns around and blames us for having so many complaints.
3. Excessive workload: Understaffing means one person has to handle the workload of about three people. Management also requires a whole range of additional tasks, such as hawking products, cleaning the sales floor (there used to be dedicated cleaning staff, but their contracts weren’t renewed because revenue was poor), and handing out samples.
Overall, this is a terrible working environment for both employees and customers. Employees can’t handle the workload, and customers can’t get good products to purchase.