National holidays are always off. Other days off depend on each clinic’s shift schedule; as long as staffing is sufficient, it is possible to take the days off you want.

Paychecks are issued on time.

The division of responsibilities is unclear, and it is normal for one person to handle multiple jobs. At this company, being proactive and eager to learn is not necessarily a good thing; employees who refuse additional tasks tend to have a better quality of life.

There are no bonuses for the three major holidays. Although performance or sales bonus schemes exist, the amounts paid often do not match the amounts credited, so you have to monitor them yourself and maintain close contact with the accounting staff.

There is a negative-hours policy. If you do not meet the required working hours for the month, your pay will be deducted.

There are virtually no internal controls. The company lacks consistent rules and systems, and its corporate culture is governed entirely by individuals. Senior managers often make arbitrary decisions and issue orders on a whim, yet may not remember what they themselves have said, leaving frontline staff confused. Things that were previously promised can be reversed within a single day. They also frequently contact clients, handle only part of the matter, and then hand it over to frontline staff. If the outcome does not meet the supervisor’s expectations, you may inevitably receive another round of “instruction.”

If you are fortunate enough to interact with the alliance’s director-general, remember that you do not need to understand his emotions; you only need to make sure everything proceeds according to his preferences and habits.