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Pretend normal. Days off to see red.
It is run entirely according to a very traditional family-business model. Everything depends completely on their mood. When they are in a good mood, even if you make a mistake, they will explain it nicely and tell you to be more careful next time. When they are in a bad mood, they will relentlessly lecture you about why you made a mistake. Every member of the boss's family has a different opinion, so you never know whose directions to follow.