Workplace reviews and discussion: 露天市集國際資訊股份有限公司

You can learn technical skills or know-how in the e-commerce industry, but personally, I think whether young employees can grow in terms of their professional capabilities depends heavily on luck (the company’s direction at the time and the manager, and whether you happen to encounter suitable projects). After that, it comes down to your ability to find resources yourself (the ability to sift through historical materials, and sometimes having to take the long way around to find the right person to ask for advice).

Coworkers who have been around for a long time and collaborate with you on the same tasks may withhold technical knowledge and key information. When you ask them about an issue, they may reply that the relevant materials have already been provided to another department and tell you to contact that department yourself to ask for or obtain the information. Once they finish their part of the work, they completely distance themselves from you, effectively increasing your communication and operational costs.

There is a strong undercurrent of upper-management politics, and frontline employees may also be assigned miscellaneous tasks unrelated to their job descriptions. I’ve heard of a Jr. PM colleague being asked by a senior manager to help write an application for a government subsidy, even though it had nothing to do with their actual job. The senior manager even tried to persuade them by saying, “It’s good for young people to gain a variety of experience.”

There is a lack of an effective backlog management mechanism. Sometimes, when a requestor raises an issue, even if it is an edge case or affects only a small number of users, RD/PMs may be ordered by upper management to handle it immediately—even when they already have other higher-priority projects with extremely tight deadlines.