Workplace reviews and discussion: 晶宴會館_晶宴生活創意股份有限公司

A frontline role involving direct contact with customers, with frequent, intensive communication over short periods, and therefore the opportunity to meet many people.

The staff turnover rate is high, and there is often insufficient staffing or no effort to recruit replacements,

so current employees need to work overtime, with one person doing the work of several,

but despite the high number of overtime hours, they are criticized for lacking ability,

forcing employees to work overtime without clocking in just to finish the job.

A certain managerial couple in the Taoyuan–Hsinchu area secretly looks through employees’ LINE messages when they are away from their desks.

They want to know who employees are chatting with and what they are talking about,

and may even secretly install voice recorders or other surveillance equipment in the office to record employees’ conversations.

They demand that employees completely submit to the two of them so that they can rule like local emperors.

When something goes wrong on the client’s end, employees are made to pay to settle the matter even when the problem was clearly caused by the client.

Or when an issue arises on the client’s end, frontline employees are made to bear the responsibility themselves.