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Currently, many branches have become one-person operations. Working hours are from 10 a.m. to 8 p.m. If you need to take personal, sick, or menstrual leave, you have to find colleagues from nearby branches to cover your shift yourself. When performance is poor, you are scolded all day—the supervisor scolds you, the director scolds you, and the boss scolds you. They also constantly pressure employees into resigning voluntarily because the company does not want to pay severance, using every possible means to force employees to leave. The boss even personally makes loud, threatening phone calls. You still have to answer the boss’s calls after work. This is the first time I have had such an unbearable job... It would be one thing if there were no year-end bonus, but even the most basic bonuses are difficult to receive. No wonder the turnover rate among front-desk staff is extremely high.