Workplace reviews and discussion: 愛家概念有限公司

Does pretending to be a caring company count as a strength?

The training is extremely complicated. Basically, most of what you learn after joining is how to operate the backend and fill out forms for the logistics side. If you want to absorb knowledge about aesthetics or sofas and turn it into a professional selling point, then please don’t come, because the managers’ relevant experience and knowledge aren’t particularly comprehensive either.

After joining the company, it feels a lot like an advertising agency rather than a sofa retailer. It doesn’t place much emphasis on professional sales knowledge. For example, when someone asks me what the advantages of the foam and base frame of the AJ2 sofa are, how they differ from those of other brands, and what makes them better, there is no relevant training at all. All I know is how to memorize scripts and recite them to customers.

If you’re not good at acting and pretending—in other words, if you’re an honest person—you really need to think carefully about whether you want to join this brand, because… for the sake of sales, the company will always ask you to use certain tactics, and they’ll say anything. The worst part is that the performance bonuses are very low—really, really low! You can ask about them during the interview, and then you’ll know that you’re cheap labor. You might consider working at IKEA instead; the pay would be better.

In conclusion, this company is like a sofa: it looks beautiful on the outside, but that’s about all it’s good for—just looking at. There are more worthwhile places for us to go, and the staffing shortages are never fully resolved.