Workplace reviews and discussion: 環球購物中心股份有限公司

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There are far too many things to criticize about this company...

1. The working hours are extremely long, and there are an overwhelming number of miscellaneous tasks and business duties. Staffing is insufficient, and even when fully staffed, the manpower in each unit can hardly be considered adequate. As a result, the company has an extremely high turnover rate; it is not uncommon even for colleagues who have worked in other department stores to be scared away.

2. The company’s decisions feel as though a few senior executives suddenly think of something during a meeting and then require branches to implement it or propose improvement measures without providing concrete execution guidelines, making it feel very much like they have lofty ambitions but little practical ability.

3. The SOPs are changed whenever management feels like it, and the various benefits require more and more procedures to complete each time they are revised. It is difficult not to suspect that the company is trying to reduce its expenses in this area.

4. Many supervisors do not come from professional backgrounds and merely serve temporarily because their department has no supervisor.

5. Internal conflict is quite serious in some units. People often badmouth other colleagues behind their backs and even ostracize them. There are also many people with extremely poor attitudes, but supervisors basically allow it to continue, making the working atmosphere throughout the branch very unpleasant.

6. The division of responsibilities within the organization is very unclear. The same matter is often passed from one person to another; basically, whenever someone is too lazy to handle something, they just tag @ALL and @營業 in the group chat.