Workplace reviews and discussion: 富邦媒體科技股份有限公司(富邦momo)

An e-commerce company that considers itself the industry leader; even outsourced operations have to be under its control.

The work content and salary inside do not comply with the Labor Standards Act.

Those who can work end up exhausted, while earning the same salary as those who take things slowly.

Momo Fengyuan Warehouse 4 (Yang Xikun)

The warehouse has been open for about three years. Six months after it opened, a deputy plant manager with a very poor reputation was transferred over from Warehouse 3 to take charge of Warehouse 4.

The longer-serving full-time employees are only used by this person. They do not dare to resist for the sake of their salary and positions, and are also told not to become too friendly with temporary workers or other delivery providers. Every full-time employee is like a soldier, obediently doing whatever this person says.

All day, this person sits in the air-conditioned break room staring at computer figures for temporary workers’ picking and packing speeds, completely unaware that conditions at the worksite vary. If the figures are low, workers receive an improvement notice or are mocked for picking too slowly.

On the surface, this person may seem to get along well with delivery providers or temporary full-time employees. But anyone this person dislikes, or who does not work according to this person’s methods, will be targeted through petty actions behind the scenes. Many highly capable people who complain that work assignments are unfair or complain too much may be fired using other pretexts. This person controls delivery providers’ working hours and forbids them from walking around areas that do not belong to us; if they do, this person immediately reports them to transportation management or our supervisor.

This person believes that people of a different rank have no right to speak to or discuss work matters with them, and insists that our supervisor handle communication. The people performing the work onsite are our delivery-provider personnel, not the delivery provider’s supervisor.

This person tells their own temporary workers that it is fine to go to a better workplace, as long as they give advance notice. However, some temporary workers who gave advance notice were subjected to petty retaliation in the days that followed. For example, this person might order full-time employees to assign the temporary workers more work and make the full-time employees play the bad cop. In reality, this person is the one who most enjoys causing trouble, so temporary workers later tend not to announce their resignations in advance.

The company claims that it will not force people to work overtime, but anyone who does not work overtime is subjected to sarcastic remarks, such as: “The middle-shift employees are willing to come in during the morning for overtime, so why are the morning-shift employees unwilling to work overtime at night?” They are also criticized for having fewer overtime hours than middle-shift employees, and for having too few overtime hours overall.

If an employee’s pay does not meet this person’s standards, this person decides that the employee lacks ability, and the pay may be lower than the basic hourly rate of 176.

Anyone considering joining should think carefully.

Several highly capable temporary workers have already left because they felt the workload was unfair. Those who are capable get a pile of work, while those who are less capable take their time and receive the same pay.

Naturally, when people change jobs within the company because they believe the compensation and work here are better, this person becomes jealous, tells the delivery provider’s supervisor that the delivery provider is luring their employees away, and even calls to complain that people who transferred over are not allowed to be used. This person is extremely calculating.

They park in positions they consider to be for managers—even though the parking spaces are not marked at all—and tell our delivery provider not to park in front of the loading dock because falling cargo might crush the vehicles. But their own managers can park there without danger? They say one thing and do another, truly acting as if they were in the military and managing the company like a military unit. The hierarchy is extremely rigid; anyone below this person’s rank is treated as if they do not matter.

They require us to follow their plant rules, but when it comes to the delivery provider’s rules, they negotiate with the delivery provider’s supervisor. If a new rule is unfavorable to them, they do not communicate it to full-time or temporary employees. Even when asked, full-time employees know absolutely nothing. They show complete disrespect for people.