Workplace reviews and discussion: 微笑單車股份有限公司

When doing maintenance or dispatching,

you work alone outside, so you can feel quite at peace.

There are no other advantages.

Infighting and power struggles among permanent employees—you can get a glimpse of it just by reading what others have written.

I won’t elaborate on that here; I’ll only talk about how permanent employees exploit part-timers.

Part-time shifts:

06:30–16:30, with a 2-hour break = split shift

09:00–18:00, with a 1-hour break

13:00–22:00, with a 1-hour break

The entire city is divided into seven service areas, so you’re required to join seven groups, plus the part-time, maintenance, and customer service groups.

There are more than a thousand messages every day.

As a dispatcher, you spend every day carrying a box of batteries around to replace the batteries on bicycles.

Even after replacing them, you can’t rest—you have to report that you’re preparing to return to the company to pick up new batteries.

Maintenance workers not only have to repair and service the bicycles;

they must also assist with unlocking and locking bicycles. You can’t let stations become overcrowded or empty.

If bicycles aren’t returned or there’s no space to borrow one, it affects the service-quality score.

The company gets fined by the government, and then it deducts bonuses from permanent employees.

So the permanent employees spend all day bitching at the part-timers.

In 38°C heat, you spend a full eight hours outside in the sun.

Those with two-hour breaks have it better: they can go home to sleep, eat, and avoid the sun.

Those with one-hour breaks are basically being asked to commit suicide. If you take the full one-hour break, the permanent shift leaders will gang up on you and bitch at you.

They say you’re slacking off and loafing around, that you didn’t come in early, and that you disappeared.

They’re simply trying to force you to work during your break—the legally mandated one-hour break isn’t allowed to be taken in full.

Even if you live close to the company and can get there by scooter within ten minutes, you’re not allowed to go back to fill your water bottle. They say you’re wasting time, slacking off, and being unfair to the other part-timers.

What, can YouBike not afford to pay for water?

The station I was responsible for was unusual and couldn’t take a break until 1 p.m.; everyone else took their break and ate lunch at noon on schedule.

How is that fair to me?

All day long, you have to announce in the group chat which station you’re going to, what you’re doing, when you’re leaving, and even when you’re getting gas or going to the bathroom.

It’s ridiculous.

A bunch of useless, pathetic middle-aged people work here as bicycle supervisors.

They feel good about themselves just because they can boss part-timers around, as if they were invincible and the world belonged to them. Do they think they’re senior managers?

The news has reported many cases of people suffering heatstroke, yet YouBike’s permanent shift leaders continue to exploit the part-timers.

When you return to the company, you see the permanent shift leaders eating shaved ice and sweet barley soup during working hours, laughing and chatting with young female administrative part-timers.

Apparently, those working outside deserve to drop dead.

No wonder this company is short-staffed. Even normal people who come here will be driven out by the bad money driving out the good.

Pathetic.