Workplace reviews and discussion: 肯驛國際股份有限公司

I think the instructors handling the training here are already quite serious and professional. During the three weeks of training, they really taught me, bit by bit, many ways to respond to customers. They may have been rather strict at times, but they gave someone like me, with no customer service experience, a great deal of confidence. I wonder whether those who say negative things have considered how poor their own performance might have been. The time in class was truly the happiest period.

It was only after finishing the training that I realized no one would always be available to help when problems came up. There were all kinds of issues on the phone, and it felt as though new employees were simply being left on their own. My throat hurt every day when I got home, and I stopped working there after six months.