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1. The SOPs are chaotic, dictated by certain individuals, and constantly changing (not being optimized). This makes it impossible to work properly because there is no correct answer to refer to—whatever you do is wrong. It may be suitable for people who can accept orders changing from day to day and cooperate unconditionally.
2. The company wants to expand but cannot manage its staffing allocation properly. When things are extremely busy, it does not proactively add staff; even after this is reported, nothing comes of it. It even continues trying to expand on this basis. Be prepared to do the work with the fewest people possible, or even to shoulder it all by yourself.
3. Information is not transparent, and there are serious communication gaps. Problems often occur before anyone discovers that no handover was done. Attempts to communicate do not seem intended to bring about improvement either. Information is controlled by a small number of people, which leads to a large number of unnecessary customer complaints and hassles at work.
My suggestion is that only people who are extremely patient and even-tempered should consider it.