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Pay salaries on time.
1. Year-end bonuses are calculated based on base salary.
2. The promotion and salary increase process takes three months to take effect.
3. Employees in housekeeping and food and beverage departments can usually only look on while others enjoy the company trips.
4. There have been no year-end parties in recent years, and even the spring banquet requires the employee welfare committee to find vendors to sponsor gifts and ask various departments to perform on stage.
5. Year-end bonuses are issued uniformly across all properties. Properties that did not make money and properties that made money while overworking their employees all receive the same year-end bonus.
6. Senior executives show considerable disrespect for professionals. They only want employees who obey rather than employees who get things done.
7. Front-line departments are severely understaffed. Even when fully staffed, there still are not enough people because management focuses only on headcount numbers and disregards the fact that the equipment and conditions differ from property to property.
8. There is no comprehensive training or system. What exists is merely for show and to get by, which is quite poor for a chain operation.
9. Every month, there are three days of all-supervisor meetings (forums), but they have no topic or purpose. Under the pretext of sharing what happened at work, attendees do everything they can to go through the motions or muddle through with pointless speeches.
10. The workload and salary of front-line employees’ supervisors are absolutely disproportionate.