Workplace reviews and discussion: 山富國際旅行社股份有限公司

Close to the MRT station

A well-known family business in the industry. Senior management often calls pointless meetings just to berate people, and does not respect mid- or senior-level managers. They have bad tempers and use insulting language; you have to learn to let it go in one ear and out the other. There are so many ineffective meetings that there is no time to get work done, yet you will still be scolded if the work is unfinished. You can only keep working overtime, and will still be told that your efficiency is poor. Managers often have no idea what senior management is thinking. There are frequent disagreements with superiors and serious infighting among managers, while people in the same department also undermine one another. In the end, work is simply pushed downward, leaving new employees as cannon fodder. New hires need to know how to read the room to survive. Managers may not necessarily guide you, and following the wrong manager can leave you to fend for yourself. Having the right manager is crucial—you can only burn incense and pray that you end up with a good one.

Family members all have their own ideas and will not listen to the opinions of their managers or employees, leaving almost no room for discussion. You are told to do whatever they want. Even if it is eventually proven that you were right, you must bear the consequences when something goes wrong after following senior management’s instructions. Even when you discover an error, you can only correct it quietly because the boss has the final say.

The turnover rate is high: people join and leave every week. There are so many new faces that you cannot keep track before another batch leaves. New hires receive no employee training and are put straight to work. If someone guides you, you are very lucky; if no one does, you have to take the initiative to ask others. Even when asking for help, you have to read the room. Workplace cliques are common, so you just need to adapt. Just when you are about to get the hang of your work, your duties may suddenly be rearranged without prior notice, which is also commonplace. Cross-department communication is very poor, and longtime employees often like to snap directly at others. Multiple people or teams often work on the same matter, only for it to ultimately be abandoned without resolution.

There are no holiday bonuses or year-end bonuses. Certain positions are supposed to receive bonuses, but none have been paid so far. The company may even owe sales staff their performance bonuses. Human resources is looked down on by the boss, so performance evaluations are not conducted. A high salary or position does not mean high ability; it all depends on how well you flatter the boss. Those who are liked are usually not good people. The ones who are frequently scolded are often the people actually doing the work. As a result, the more experienced employees leave even faster. Those who stay for a long time are either very good at pushing work onto others or exceptionally capable and resilient—it is extremely polarized. The better your abilities, the more work you are given, without a pay raise. Sometimes one person is used to do the work of three. There is so much work that it cannot be finished, yet you are also expected to train new employees. Managers do not think you are spending time training newcomers; they only think you have not finished your own work. Internal controls are chaotic, so you are often placed in very difficult situations.