Workplace reviews and discussion: 集雅社影音家電_集雅社股份有限公司

The position I held was a sales engineer at a department store counter.

I really can't think of any advantages.

Please look directly at the disadvantages.

Low pay and lots of work, while the company keeps cutting bonuses.

The back-office departments are completely slacking off.

No one knows whether there is stock, or when the technicians can deliver the goods.

Orders are also frequently missed.

However, whenever there is a customer complaint, the company decides that it is the salesperson's fault.

Salespeople have to bear the responsibility themselves.

Either you drive to the customer's place to help with the installation yourself,

or the customer files a complaint and the department store fines the company, which passes the cost on to you.

This is why the job requirements say a driver's license is needed.

If a customer's renovation is delayed and the delivery is postponed,

the company may even take the goods away and give them to someone else.

The company requires a delivery date to be provided for any postponement.

But if the customer's renovation is delayed and the delivery date is uncertain,

the company considers this an unconfirmed delivery date.

The goods are automatically deferred to the next customer, and they will not reserve them for you.

When the customer needs the goods but the supplier is out of stock, you can only accept your bad luck and bear the customer's complaint.

Those with experience should not assume that they can negotiate with the supplier either,

because suppliers have no authority over who receives the goods. Who gets the goods is entirely determined by the company's procurement department.

Procurement listens only to the company's senior management. This brain-dead system was decided by senior management,

so there is no point in arguing.

Just take all the positive news written in the media with a grain of salt.

Basically, current employees just laugh it off when they see it.

They have never held any expectations for the company.

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