Workplace reviews and discussion: 地球村出版有限公司

Let me list three points:

1. The base salary is decent.

2. You’ll meet good teachers and students.

3. …That’s it, hehe.

No three statutory holidays

No year-end bonus

No year-end banquet

I took a look and found that there have recently been a lot of flattering reviews about the company. I’m curious: are the people who leave comments praising a company like this inspection supervisors or internal company staff? Saying that the company paid people to manipulate its reviews is simply impossible—the company would never be willing to spend extra money on any marketing!

The branch Google reviews are all handled by the front-desk staff, who are told to create accounts and post positive reviews. Now they’re even trying to deceive people on the Job Data Bank? What a joke.

Has anyone ever wondered why a company has such a high turnover rate? Not only are there no systems or benefits, but even company activities are changed on a whim, while tuition keeps getting more and more expensive.

The inspection supervisor only cares every day about whether you have sales. Every day, they call just to demand that you produce results, watching your every move through the surveillance cameras and listening devices. Whenever someone inquires about a course, they act like ravenous wolves, insisting that the front-desk sales specialist must close the deal and forcing the customer to decide on the spot. Otherwise, they won’t allow the customer to leave. If no sale is made, they only blame the front-desk sales specialist. And when a sale is made, they won’t accept a small purchase—they demand that the customer buy a course costing over one hundred thousand on the very first visit. If you close only a small sale, they even blame you for taking so little money. Seriously.

Of course I know that every sales opportunity is precious, but this aggressive approach is genuinely off-putting to both the customers and the front-desk sales specialists.

As for bonuses, compared with before, things can be said to have improved a lot. In the past, bonuses were merely lent to you temporarily in your account; whenever a customer requested a refund, the entire amount was clawed back and returned to the company. They were deducted before you could probably even earn any bank interest. Now refunds do not trigger clawbacks, but the company requires customers to attend classes for a certain period and use at least a certain number of credits before bonuses are paid. If a customer cannot meet both conditions, your bonus is gone.

That’s about all I can think of for now. If there’s anything else that needs adding, I’ll supplement it later~ Muah ^_−☆