Workplace reviews and discussion: 環球購物中心股份有限公司

The salary and benefits are considered quite good for a department store in southern Taiwan.

I’ve heard they’re pretty generous with year-end bonuses.

During the pandemic, they handed out rapid test kits every week.

There’s so much that it’s honestly impossible to list it all. There are too few people and too much work, so we often work until the middle of the night. Headquarters makes lots of demands, often very suddenly, while the direction is chaotic. It makes you feel that the role of a leader has not been fulfilled at all and that headquarters only creates additional problems for each branch. It’s a strange company with strange branches. The supervisors are useless and don’t understand or know how to do many things; all they know is how to order people below them to do the work. More importantly, they even expect subordinates to make decisions and conduct reviews themselves. Who takes responsibility when something goes wrong? Then, when mistakes are made, they criticize and investigate afterward. Even after all the counters have been removed, the supervisors are still doing perfectly fine. As long as they collect their high salaries and enjoy themselves, that’s all that matters. They don’t care whether their subordinates have too much work and need help, nor do they think about how to make the company better. The company simply never improves. One department had a whole group of people leave, and in the end, people in other departments were threatened with either providing support or leaving. Why not think about who caused these consequences?

In short, if you want to learn something, don’t come here. It’s not an easygoing place where you can coast until retirement either. The turnover rate is extremely high. If you want to experience what an absurd company is like, come on over!