Workplace reviews and discussion: 紳業工業有限公司

For those who applied for the warehouse position around June 2022, please note:

This was because an internal employee was going to resign, and the warehouse supervisor wanted to quickly find a replacement, so the vacancy was posted.

The warehouse was staffed as follows: one supervisor, one warehouse employee, and one office employee handling order entry.

The one office employee handling order entry resigned in July 2022, so they wanted to quickly find a replacement and posted the vacancy.

The interview was fairly relaxed: one side of an A4 sheet, to be completed within 30 minutes. The interview required two written parts; the first was five handwritten questions.

After finishing, you had to scan a QR code and fill in information according to their requirements.

However, none of the above was the main reason they decided whether to hire you.

The main factor was whether someone currently working there was going to resign.

If you still want to know, the handwritten questions are provided below:

1. Self-introduction (limited to 100 Chinese characters)

2. Suppose you wanted to attend a concert held by a distant relative in the United States on February 9, but you already knew that the company would grant 10 days of annual leave at the beginning of February, with work resuming on February 6. Would you go? If you wanted to go, how would you arrange it with the company?

3. Which of the following investment options would you choose? Write down your choice and explain why:

(a) A 1/100 chance of profit, with a 1,000-fold return

(b) A 1/2 chance of profit, with a 10-fold return

(c) A 99/100 chance of profit, with a twofold return

4. Today, a customer ordered a batch of goods scheduled for delivery on October 31. It was originally expected to be delivered on time, but a few days before delivery,

you suddenly discover that 5% of the goods are defective. How would you handle this situation?

(a) Deliver on time, inform the customer that 5% are defective, and additionally prepare 5% replacement goods for the customer.

(b) Deliver on time without specifically informing the customer, and first prepare 5% replacement goods in case the customer raises the issue.

(c) Inform the customer that delivery will be delayed, immediately inspect all the goods, and deliver them only after confirming that they are 100% acceptable.

(d) Deliver on time and reduce the quoted price to the customer by 5%.

(e) Other.

Write down your answer and explain your reasoning.

5. The company previously discovered on a foreign website that an overseas company had made a product with very strong sales, and it also wanted to invest in developing such a product. Which strategy would you recommend? (I really don't remember this question exactly—sorry.)

(a) Make that foreign product the top priority, find out which equipment suppliers they used, and produce an identical product.

(b) Analyze the product, contact domestic equipment suppliers, and produce a highly similar product.

(c) First make a more introductory product in the same field, then look for opportunities to continue developing it.

(d) Other.

Write down your answer and explain your reasoning.

The above was written from memory; I can only guarantee that the general meaning is the same.

1. I interviewed with Company A (Shenye Industrial Co., Ltd.), but upon joining, I became an employee of Company B (Shiye Enterprise Co., Ltd.).

2. The warehouse position started at 31, but there was an assessment every three months. If you failed the assessment, you were immediately dismissed. The supervisor had the greatest authority over the assessment.

3. During the probationary period, if the supervisor decided that you were unsuitable, they would ask you to leave immediately (that same day). There was no assessment mechanism whatsoever; it was based solely on the supervisor's opinion. This is something to pay attention to.

4. During the interview, I asked whether it would be acceptable if I were assigned to enter orders in the office, given that my previous experience was different and I was not immediately productive.

They said that being willing to learn and ask questions would be sufficient.

After I joined, they would make you leave on the grounds that you were unsuitable, because they wanted someone who could be immediately productive and did not ask too many questions.

5. The company had approximately 2X employees. Each unit was small, and the conditions for taking leave were relatively stringent.

6. In June 2022, there was a salary-deduction system (in violation of the Labor Standards Act).

7. The warehouse supervisor could not teach people. While teaching step 1, they would suddenly jump to 1-1, 1-2, 5-4, 3-1, and 4-7 in a fragmented and chaotic manner. Then, after telling you to do 3, if you said you did not know how or asked again, they would say they had already taught you. Later, after receiving guidance from a kind colleague, I learned that step 3 was actually a combination of parts of each of the above steps. This teaching method was practically psychic.

8. On my first day, a colleague was supposed to provide guidance, but the supervisor said they would teach me instead. In the end, the supervisor taught almost nothing or taught in a chaotic, disjointed manner, and privately said that the person who was leaving was not to be believed about anything. However, I was able to start handling the work only thanks to guidance from the colleague who was leaving.

9. Communication was conducted via Skype, but there were more than eight groups, plus one LINE group. There were simply too many groups.

9-1. I was not taught which group to use when receiving messages or what format to use.

9-2. I was not taught how to create the documents afterward.

9-3. I was not taught which group to send the completed documents to.

9-4. None of the follow-up procedures after asking questions, nor any of the above, were taught by the supervisor. I had to ask colleagues for help and organize everything myself.

Do not listen to anything she says.

10. They asked you to create documents but did not add you to the corresponding group. When you asked about a problem, they would say to look for the answer in the group yourself.

This happened repeatedly. When they finally could not bear to check for themselves, they discovered that you had not actually been added to the group and made excuses when asking the person who was leaving why you had not been added. In fact, they had originally said they would add you themselves.

11. The person who was leaving (a sales assistant) said they were hiring a warehouse clerk, but the position actually involved taking over all of the departing sales assistant's duties.

12. They expected you to "complete the handover of all duties" in just "two days," but the training was fragmented. Even the departing employee said that this was impossible.

13. I once privately asked how quickly one document could be completed at the fastest. The departing employee answered, "around two minutes." That was only under conditions where all information was complete and the computer was not lagging.

14. At the end of each day, you had to write a daily report to evaluate efficiency. According to the daily-report requirements mentioned above, completing one document was expected to take 1–1.5 minutes. If the computer lagged and ran too slowly, making it impossible to keep the time within the required limit, you would be blamed for the problem.

Summary of information about the warehouse position

1. Psychic-style training

2. Interviewed with Company A, but joined Company B

3. Whether people were dismissed depended entirely on the supervisor's mood

4. An enormous workload that they wanted handed over in two days

5. Nearly harsh assessment standards, treated as perfectly reasonable when applied to new employees

6. The supervisor's chaotic teaching style: teaching whatever came to mind and adding whatever they wanted, without considering what you were currently asking about

7. Numerous groups, with no explanation of their purposes—as if a newly hired person would somehow know automatically

8. The supervisor openly said that they were looking for someone who could serve as a replacement. After one warehouse employee was deducted from the staffing, only the supervisor and the sales assistant who was about to resign remained in the office. Once the sales assistant left, the supervisor would have to handle all the work themselves, with no replacement.