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None at all
The turnover rate is insanely high, and the company never reflects on its own problems. It only thinks that employees have let it down—a company with an extreme ostrich mentality.
The company makes no effort to improve its hardware, software, equipment, teaching materials, or instructors. All it thinks about all day is telling the front-desk staff to trick students into signing up. Once students discover how terrible it is after enrolling, headquarters and the managers all pretend nothing happened, leaving the front-desk staff to clean up the mess caused by this awful company.
The performance directors have nothing to do all day except watch the surveillance cameras to find fault with the front-desk staff, monitoring whether you make those meaningless solicitation calls (much of the data for these calls is from 10–20 years ago 🙄).
If you go to the restroom, eat a meal, or fill up your water, they immediately call to ask where you went, what you’re doing, and why they can’t see you.
Those performance directors can’t produce any impressive results themselves either; all they have left is their mouth.
This is a company that loves making empty promises and setting goals that are fundamentally impossible to achieve, ensuring that you can’t get bonuses. Even if you work hard to recruit students and someone signs up, you still won’t receive a bonus, while the people who do nothing but watch surveillance cameras all day can get bonuses because of it.
It is also a company with absolutely no policies or benefits. There are no holiday bonuses, year-end bonuses, promotions, or pay raises—in simple terms, there is nothing at all.
By joining, you can experience what a court-style company is like, as well as what it feels like to have no human rights and not be treated as a person. If a manager is unhappy, they humiliate you. After work, you may even receive calls from the performance directors or the boss berating you about your results. You’ll really be rolling your eyes so far back they reach the back of your head 🙄🙄🙄🙄🙄🙄🙄
If a performance director happens to visit your branch that day, you cannot leave even after working hours—you have to stay with her until she leaves (she usually stays for at least six hours). You will not be paid overtime for the extra hours, and if you ask the company about overtime pay, you may be blacklisted as a result. From then on, you will become the performance director’s target for harassment.
Even if you are on leave and she visits your branch, you still have to show up and stay with her until she leaves. If you don’t come, she will keep pressuring your colleagues to call you and tell you to come in. There is still no overtime pay. It is extremely annoying to have to go see her during what should have been a proper day off.
In short, newcomers should absolutely not jump blindly into this pit of shit. There are plenty of better jobs to choose from, so don’t waste your youth and time in a shitty place where you won’t learn anything. If you currently work there and can find a good job, leave as soon as possible—staying here too long will make you very negative.