Workplace reviews and discussion: One Boy_卓昱有限公司

The colleagues are very nice. Of course, you also need to watch out for the supervisor who likes to tattle and the female supervisor next to her, who only talks and never does anything. Other than that, things are basically okay.

All I can say is that even thousands upon thousands of words are unnecessary. The simplest and most direct way to let everyone know is just one word: “terrible.” That’s it.

For an idea of just how terrible it is, you can read the previous article. I was also in the warehouse.

The previous article was probably written by a senior employee or someone who joined around the same time as me and resigned not long after I joined.

Let me add some more details here.

Besides the extremely long overtime hours and having to listen to their endless nonsense,

there’s also the fact that during the interview they only say that everything follows the Labor Standards Act. They don’t explain the basic salary or pay structure, and everything is completely opaque. They just call you and say, “You’re hired,” and tell you the salary. That’s it.

Also, during the interview they never mention that employees have to pick a certain number of orders and package a certain amount of goods within the specified time. If you don’t, you’re fired, or you get chewed out by the tattling supervisor.

Starting now (from January 1), everyone has to help unload containers every Saturday. Anyone who has worked in a warehouse knows what that means. (This is also for warehouse workers with experience who are considering working here: container unloading is done entirely by hand. Other than the containers being unloaded by an outsourced company and transported to the warehouse, everything else is manual. As for putting items onto the shelves, there are no machines, no machines, no machines. Oh, right, there is one manual forklift, but the gaps between the racks and the aisles are extremely narrow and it is incredibly difficult to use. When unloading containers, the floor is covered with boxes and clothing, blocking your route. The tattling supervisor will tell you to hurry. It is basically very difficult to work. You can only put your feet on the racks on either side and pull yourself up level by level while moving boxes weighing about 20 kg into racks that are packed extremely tightly. The same applies when picking orders. The layout is terrible—don’t go.)

Also, if you are late when working overtime on Saturday, it counts as losing your perfect-attendance record, which also means losing the bonus.

If you don’t work overtime, you have to give a reason. (All warehouse employees know this.)

But if you don’t cooperate with overtime, they tell you to go home and fend for yourself. Yep—that’s exactly why I resigned, and I was even glared at by that tattling supervisor.

The supervisor in charge is what we call the “tattling supervisor.” They don’t value employees at all. In any case, they always have plenty of people who can replace you.

As for what the senior employee just mentioned about the basement being full of goods, let me add some details.

Besides the goods being messy, cramped, and difficult to move, some are even tilted, making them look as though they might fall—the Leaning Tower of Pisa. There is no planning whatsoever, and everything is extremely hard, physically damaging, emotionally exhausting, and like a gym.

The warehouse has five floors in total: B1, B2, 2, 3, and 4.

B1, B2, and 4 are used for inventory. Goods are brought down one box at a time to replenish items that are insufficient in the active warehouse (the so-called inventory area).

The order-picking layout is terrible. A single order may require going across three floors to complete, which is extremely inefficient. And then they still demand efficiency?

Their picking areas (the so-called active warehouse) are on B2, 3, and 2.

So the process is:

Receive the order, use the PDA to enter your personal barcode, stamp it with your personal ID stamp, then check the order to see whether there are goods on different floors (there are two possible situations).

Check whether the active warehouse has the goods:

1. If not, mark the order and have a designated person pull the goods from the inventory area and put them on the cage cart. You have to remember what is missing. Complete the order once the goods arrive.

2. (Under normal, smooth circumstances) First pick the items on that floor. Once you have picked them, put them all on the cage cart. Someone will transport the cart by freight elevator to the other floors to pick up the goods. Finally, return to the second floor to check the items against the order.

If an error is found during the check, the goods have to be sent back from the second floor again. If the same order is incorrect twice in a row, you are fined.

(Seriously, how cash-strapped is this huge company that it keeps coming up with rules to deduct money from employees?)

With all the marking, waiting, and limited space and elevators, how are we supposed to work quickly? And how can anyone be fast when the warehouse is chaotic, with no labels and no planning?

The second floor is also where the production line packages and checks the goods. This is where the attitude of “everything is your fault because you’re an employee—it’s never the supervisor’s problem” really shows.

They only use machines to check the items and place them on the production line for employees to package and ship. They bear absolutely no responsibility. Even while you are packaging, they still require you to inspect everything. If there is an error, it is still counted against you and money is deducted from your pay. They can chat and take breaks, while we cannot. They will even stop the production line just to scold people for this, yet they can sit down, stop working, and rest.

If there is a packaging error, they can deduct up to 500. I don’t know whether they are here to make money or to make employees pay them back = =. Basically, an entire day’s hard work is gone.

They also often pressure people into working overtime, because overtime can only be claimed in 30-minute increments. With part-time workers, it is common to see them start rushing and scolding people when there are only 5–10 minutes left, telling them to leave, get out of the way, hurry up, and clock out. The record was 2 minutes remaining—telling people to clock out at 28 or 58 minutes.

They provide boxed meals for overtime, on the condition that your overtime goes past 8 p.m.; exactly 8 p.m. does not count. Normal working hours end at 6 p.m. Article 35 of the Labor Standards Act stipulates that when workers continue working for four hours, they must have at least a 30-minute break. This place does not follow the Labor Standards Act either. Afternoon work starts at 1 p.m. and continues until 6 p.m.; in theory, employees should be given a break, but they are not.

They often delay the break to save money on boxed meals and see whether they can get a little more work done. The company says the break is at 7:30 p.m., but it often gets pushed to 8 p.m. The 30-minute break is calculated from the time the “tattling supervisor” starts distributing the boxed meals—taking attendance and handing out the meals. So if you are on another floor or only receive the message that it is time to eat, the time starts being counted immediately. In between, you still have to finish up the work in your hands. By the time you get the boxed meal, return to your own floor, sit down, and properly eat and rest, you don’t even know how much time is left. They do not do much physical work; they only waste their breath. We have to carry heavy objects, exert ourselves, and sweat, so it is basically difficult to eat properly at all.

There are many more problems, but I won’t go into them.

In summary: terrible, stingy, and extremely harsh toward employees. To prevent employees from resigning after receiving their year-end bonus, they intentionally pay it late.

Don’t waste your time here. Everyone has a bright future ahead of them.